听下面一段较长对话，回答以下小题。
1.Who is the man?
A. A customer. B. An office worker. C. A hotel worker.
2.What time must the woman leave her room tomorrow?
A. By 12:00. B. By 2:00 p.m. C. By 5:00 p.m.
3.What can we learn from the conversation?
A. The hotel offers good service.
B. The hotel has very strict rules.
C. The woman feels unhappy about the service.
听下面一段较长对话，回答以下小题。
1.How are the speakers talking?
A. Online. B. In the office. C. On the telephone.
2.How much will the man have to pay?
A. 6 pounds. B. 12 pounds. C. 16 pounds.
What does the man mean?
A. He is very excited about the news.
B. He doesn’t pay attention to sports.
C. He wishes a different team had won.
What will the young woman probably do?
A. Write a paper.
B. Ask her mother for help.
C. Help the man with his homework.
Who is the woman?
A. A clerk. B. A teacher. C. A student.
How much did Tom return to the woman?
A. $5. B. $15. C. $50.
