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Bad communication, either written, oral,...

    Bad communication, either written, oral, or body language, can send the wrong message in more ways than one. Here are some tips that will improve your communication skills.

1. Stand up straight, and it will show confidence. Smile, and you will seem approachable. Don’t cross your arms over your chest, because this tells people you disapprove. Keep your hands to your side, or if you are sitting, keep them in your lap.

Have confidence when you speak. If you are shy and quietproject your voice. 2. Never turn your head away from someone when you are speaking to them, because it may show them you don’t care enough to give them your full attention, and it will make it harder for the other person to hear what you are saying.

3. If you always say “I’ve no idea of it”, it will make others feel like you don’t care enough to give a response, or that you aren’t knowledgeable enough to answer. When people ask questions, they want answers. 4. Say something like “I’m in the middle of something, can I get back to you?” or “I don’t want to ill advise you, let me find out for you.”

In written communication, always he clear. Before you send an e-mail, or any type of written communication, read over it at least once, to be sure it makes sense. 5. Written forms of communication can be tricky, because there is no way to put your tone of voice in, so if you feel like you are writing a message on a touchy subject that could he misunderstood, it’s probably best to have a face to face conversation.

A. Have good body language.

B. Listen to the person attentively.

C. Never answer with “I don’t know”.

D. Don’t give the person you are speaking to a quick response.

E. Always look the person in the eye when you are speaking to them.

F. If you aren’t sure it’s clear, have someone else read it before you send it.

G. If someone puts you on the spot, you don’t have to answer them right away.

 

1.A 2.E 3.C 4.G 5.F 【解析】 这是一篇说明文。介绍了人与人之间如何提高沟通的技巧。 1.本段主要谈到:站直了,就会显得自信。微笑,你会显得平易近人。不要把双臂交叉在胸前,因为这会告诉别人你不赞同。把手放在身体两侧,或者如果你坐着,把手放在膝盖上。由此可知,本段在谈我们在与他人交流时的肢体语言。故选A。 2.本题属于段中句。本段的段首句谈到:说话时要有自信。E选项与段首句中的“… when you speak”信息有联系,表示:当你和别人说话的时候,一定要看着对方的眼睛。显示有自信心。本空后文有“when you are speaking to them”,也暗示了本题的答案。本题容易误选B。如果不联系上下文,单从本空来看,选B似乎讲得通,但与上下文不能形成 逻辑关系。故选E。 3.本段谈到:如果你总是说“I’ve no idea of it”,这会让别人觉得你对他们的问题不足够关心,或者你没有足够的知识去回答。当人们问问题时,他们想要答案。由此可知本段主题句应选C,表示“永远不要回答‘我不知道’”。 4.本题属于段中句。本空后文谈到:你可以这样说:“我正在处理一件事,过会儿给你说,好吗?”或者“我不想给你出个拙劣的主意,容我来帮你找找答案。”有这个信息可知,本空选G,表示:如果你被当场问住了,你不必马上回答。 5.本空属于段中句。本段主题句谈到:在书面交流中,信息一定要清晰。本空前面谈到:在你发送电子邮件或任何形式的书面交流之前,至少读一遍,以确保信息是清晰的。由此本空选F,表示:如果你不确定信息是否清楚,在你发送之前让别人读一下。
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