满分5 > 高中英语试题 >

假定你是李华,三周前你从亚马逊(Amazon)网站上订购的一套哈利波特系列(Ha...

假定你是李华,三周前你从亚马逊(Amazon)网站上订购的一套哈利波特系列(Harry Potter Series)昨天才到货,且包装破损,数量不足。请就此向亚马逊负责人写邮件投诉。内容包括:

1. 介绍购物情况;

2. 反映存在问题。

3. 提出解决方案。

注意:1. 词数100左右;

2. 可以适当增加细节,已使行文连贯。

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

 

Dear Sir/Madam, I’m one of your customers. I ordered a set of Harry Potter Series on your website three weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, the books were so poorly packed up that the cover of one book was torn. To make matters worse, it is not a complete set, as I found one book missing. I’m sorry to have received such poor service from this famous shopping website, and I believe I have every right to ask you to deal with this problem. I hope that you either return my money or deliver a new set of books to me. Besides, I’d like to be informed of the process of your dealing with my complaint. Looking forward to your reply. Li Hua 【解析】 这是一篇应用文。文章要求写一篇投诉信。内容包括投诉自己购买的书籍包装破损、数量不足等问题。同时还要提出投诉后的建议。 投诉信的重点应在表明投诉原因方面。叙事应保持客观、准确、简洁,最后提出切实可行的解决方法,如退换货或相应的赔偿等。同时,表达自己的不满时,要注意语言的分寸,向对方表达能尽快解决问题的希望。分析题目可知,此文中应使用第一人称,用一般过去时和一般现在时即可。
复制答案
考点分析:
相关试题推荐

文中共有10处语言错误,每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。

增加:在缺词处加一个漏字符号(˄)并在其下面写出该加的词。

删除:把多余的词用斜线()划掉。

修改:在错的词下面画一横线,并在该词下面写出修改后的词。

注意:1.每处错误及其修改均仅限一词;

2.只允许修改10,多者(从第11处起)不计分。

Last year, our school offered optional courses for the students in Senior 2. At the beginning of a term, our teacher introduced several courses to us, included Music Appreciation, Advanced Math, Western Art, and etc. We selected the courses we were liked, filled in the forms, and handing them in. Several days late, the optional courses started. We went into different classroom to begin our study delightful. During the lessons, some of them enjoyed beautiful music, while others learned amazing knowledge in math. Everyone gained which they couldn’t get in the regular lessons. Thanks to the optional courses, we had the opportunities to learn what we were really interested.

 

查看答案

阅读下面短文,在空白处填入1个适当的单词或括号内单词的正确形式。

In late April 2017, a violent storm swept through the southern United States, 1.(destroy) more than $ 1 billion in property and killing 35 people. But it was 2.wonder that a group of birds sensed the oncoming disaster and left long before the first clouds arrived. A year earlier, a science team had tagged golden-winged warblers () with leg trackers 3.( study) their annual migrations to South America. Two days before the storms 4.(strike), five golden-winged warblers flied away, traveling south to the Florida coast.

It's the first time that the birds which normally migrate with the seasons 5.(observe) to fly away when a big storm hits. The researchers suspect this behavior occurs only when the threat of 6.(injure) outweighs the energy costs of a long trip. But nobody knows 7.the birds guessed the storm's harm and left so soon. 8.( puzzle) by it, the scientists initially reasoned that changes in weather—atmospheric pressure, temperature or wind speed—signaled the upcoming disaster. Yet when they checked weather records, none of these factors waved 9.(significant) before the storm. Instead, the team thinks that the approaching storms created a disorder of infra sounds, low-frequency sound waves, that birds can hear, 10.humans can't.

 

查看答案

    When our second child was born, the doctor pointed out that her feet were turned inward (内向). “Left uncorrected, it would be a _______,”he told us.

We _______ to do anything we could do to help our baby. _______ she was growing I had to take her back to the doctor every two weeks to have each foot recast(重塑). _______ the casting was finished and it was time for corrective _______. Jim and I watched with hope and concern as she _______ to walk. Those first, awkward steps made us so _______. By the time she entered preschool, her steps appeared quite _______. Encouraged by her progress, we looked for something else to help strengthen her _______ body.

As it turned out, she loved the ________! When she turned six, we helped her join in skating lessons and soon she was skating ________ a swan. She kept working hard at every new ________, and her efforts ________. At fifteen, she competed in both pairs-skating and the ladies' singles at the 1988 World Junior Championships in Australia, winning both ________!

I thought back to the early years of ________ for Kristi—the years of fear for us as her parents, and the same years of frustration for her as a child who ________ wanted to walk. During those years, we didn't expect gold medals and a good professional career ________ her. We admired Kristi, ________her strength and efforts, and how far she had come on two tiny feet that had ________ been bound in heavy casts. In our eyes, Kristi had always walked with the ________ of a true champion.

1.A.problem B.mistake C.wound D.scar

2.A.aimed B.promised C.stopped D.refused

3.A.So B.If C.Because D.But

4.A.Suddenly B.Immediately C.Especially D.Eventually

5.A.shoes B.books C.bags D.hats

6.A.failed B.struggled C.wanted D.attempted

7.A.lucky B.upset C.proud D.helpless

8.A.hard B.special C.common D.normal

9.A.weak B.brave C.firm D.small

10.A.water B.ice C.fire D.air

11.A.for B.with C.like D.on

12.A.project B.side C.text D.movement

13.A.got off B.paid off C.put off D.showed off

14.A.events B.programs C.courses D.occasions

15.A.task B.reward C.challenge D.hope

16.A.seldom B.almost C.easily D.merely

17.A.in need of B.in spite of C.ahead of D.instead of

18.A.doubting B.respecting C.limiting D.controlling

19.A.once B.still C.never D.seldom

20.A.look B.shadow C.smile D.beauty

 

查看答案

Learn to Cite Sources (引用资料)

During your university education, you’ll be exposed to ideas and scientific theories of scholars and scientists. Unavoidably, your own ideas will be shaped by the ideas you come across. 1. That means you should go beyond what you learn in your textbooks or in the library. Your original work is the basis for your professor’s evaluation of your performance. Thus, academic honesty is fundamental in your university education. It demands that you cite the source materials you base your own work on. 2.

Correctly citing your sources helps you distinguish your own ideas from those of other scholars. On the readers’ side, it permits a reader to determine the depth of your research. 3. On the contrary, lack of citing will only raise your reader’s doubt.

So you need to learn when to cite and how to provide an adequate or accurate reference list. If you fail to cite your sources, whether deliberately or carelessly, you will be found responsible for plagiarism (抄袭) . 4. If you are not sure, ask your professor for guidance before submitting the paper or report. Keep in mind this general rule: when in doubt, cite!

5. For example, students from East Asia may think that copying directly from sources is the proper way to do research. Students in France, preparing for the final examination, may be encouraged to memorize whole passages and copy them into papers. Those cultural differences can lead to false assumptions about academic expectations in the country you study in.

A. Some university students may cheat in different ways.

B. These include other scholars’ ideas, figures, graphs and so on.

C. The academic challenge you face is to make something original.

D. Often, students want to use others’ opinions to support their own essays.

E. It also allows a reader to appreciate your original contribution to the research.

F. For international students, it is important to know local academic expectations.

G. Not knowing academic regulations is an unacceptable excuse for such behavior.

 

查看答案

    An international team of researchers from the University of Oxford have found that the way people use the Internet is closely tied to the seasonal movements in the natural world. Their online species searches follow the patterns of seasonal animal migrations (迁徙).

Migratory birds (候鸟) flood back to where they reproduce every spring. That migratory behavior is accompanied by some human behavior. “In English-language Wikipedia (维基百科), the online searches for migratory species tend to increase in spring when those birds arrive in the United States,” said the lead author John Mittermeier.

And not just birds. Mittermeier and his team surveyed nearly 2.5 billion Wikipedia search records, for 32,000 species, across 245 languages. They also saw variable search rates for insects, horsetails and flowering plants. Seasonal trends seemed to be widespread in Wikipedia behavior for many species of plants and animals.

This finding suggests new ways to monitor changes in the world’s biological diversity. It also shows new ways to see how much people care about nature, and which species and areas might be the most effective targets for conservation.

Mittermeier is encouraged by the search results. He commented, “I think there’s a concern among conservationists (生态环境保护者) that people are losing touch with the natural world and that they’re not interacting with native species anymore. And so in that sense, it was really exciting and quite unexpected for me to see people’s Wikipedia interest closely related to changes in nature.”

Richard Grenyer, Associate Professor from the University of Oxford, says search data is useful to conservation biologists, “By using these big data approaches, we can direct our attention towards the difficult questions in modern conservation: which species and areas are changing, and where are the people who care the most and can do the most to help.”

1.What have researchers found about species searches?

A. They strengthen ties among people.

B. They affect the animal movements.

C. They differ in language backgrounds.

D. They reflect animal migration seasons.

2.What is the purpose of writing Paragraph 3?

A. To summarize the research process.

B. To further support the research findings.

C. To show the variety of species searches.

D. To present researchers’ heavy work load.

3.How does Mittermeier feel about the search results?

A. Satisfied with Wikipedia’s service.

B. Worried about Wikipedia behavior.

C. Amazed at people’s care about nature.

D. Sad about people’s not getting close to nature.

4.Why does Richard think such search data is useful?

A. It helps to aim at conservation targets.

B. It increases interest in big data approaches.

C. It keeps track of trends in biologists’work.

D. It pushes people to solve difficult problems.

 

查看答案
试题属性

Copyright @ 2008-2019 满分5 学习网 ManFen5.COM. All Rights Reserved.