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根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

Communication roadblocks are very common. They occur when two people talk in such a way that neither one feels understood.1.However, there are several ways to help individuals overcome roadblocks.

Soften the startup. One of the skills to overcome communication roadblocks is to begin a conversation by starting with something positive, expressing appreciation and taking responsibility for thoughts and feelings.2.For example, ''I want to stay more involved in making decisions about money'' rather than ''You never include me in financial decisions. ''

Make and receive repair attempts. Another important skill in overcoming communication roadblocks is learning to make and receive repair attempts. They are efforts to prevent an increasingly negative interaction from going any further.3.This is important because when conflicts appear, we often experience stress that can affect our ability to think and reason, which can lead to communication roadblocks. Taking time away from the conflict to calm down can help us be more prepared to discuss the issue.

4.Overcoming communication roadblocks requires each partner to take turns being the speaker and the listener so that each has a chance to express themselves effectively. The goal is not to solve a particular problem, but rather to have a safe and meaningful discussion and to understand each other's point of view, which may lead to more effective communication.

Dealing with communication roadblocks can take large amounts of mental, emotional, and physical energy. But learning and using a few simple skills can increase positive communication with others.5.

A.Use effective speaking and listening skills.

B.Deal with roadblocks in communicating with partners.

C.Sometimes we can take a break or make efforts to calm the situation.

D.They are not good for effective communication and often deepen the conflicts.

E.The opportunities for personal and relationship growth are well worth the effort.

F.In addition, starting the message in the first person can promote positive communication.

G.Recognizing roadblocks and trying to communicate effectively help positive interactions.

    According to a recent investigation conducted by the Associated Press(美联社), many Google services on both Android and iPhone devices store records of user location data, and the bad news is that they do it even if the users have turned off the Location History on devices.

Google replied to the study with the following statement, “There are a number of different ways that Google may use location to improve people’s experience, including Location History, Web and App Activity, and through device-level Location Services. We provide clear descriptions of these tools, and strong controls so people can turn them on or off, and delete their histories at any time.”

That isn’t true. Even with Location History paused, some Google apps automatically store time-stamped location data without asking. The Associated Press has used location data from an Android smartphone with Location History turned off to design a map of the movements of Princeton researcher Gunes Acar. The news agency was able to track his movements and identify visited locations, including his home address.

“The privacy issue affects some two billion users of devices that run Google’s Android operating software and hundreds of millions of worldwide iPhone users who rely on Google for maps or search.” continues the Associated Press. Jonathan Mayer, a Princeton researcher and former chief technologist with the FCC remarked that location history data should be deleted when the users switch off the Location History. “If you’re going to allow users to turn off something called Location History, then all the places where you keep location history should be turned off.” Mayer said, “That seems like a pretty straightforward position to have.”

1.What is the Associated Press really concerned about?

A.Google fails to improve users’ experience.

B.Google is able to record users’ location history.

C.Users can’t prevent their location data from being recorded.

D.Users are not informed of how to delete their location history.

2.How does the Associated Press prove that Google is lying?

A.By designing a map of Gunes Acar’s home. B.By tracking the movement of Gunes Acar.

C.By checking Google’s operating software. D.By comparing Google’s location history data.

3.The purpose of writing the passage is to           .

A.encourage the improvement of Google apps

B.warn the public of their over dependence on Google apps

C.raise public concern over privacy issue caused by Google apps

D.appreciate the Associated Press’s contributions to scientific research

4.Which section of a newspaper is the text probably from?

A.Culture. B.Entertainment. C.Finance. D.Technology.

    You see them in the halls, going toward their classes in a hurry. Their faces are pale with tiredness; their bodies are bent under the weight of a dozen textbooks. They are the ones struggling to hold back a yawn during class. They are the chosen few. They are the Advanced Placement(AP,大学预修课程)students.

The truth is, honors students are no longer a select few. Over half of university-bound students take AP classes, and of these, most take at least two. The AP system drills it into us that our college success depends on taking as many advanced courses as possible, but is it really worth it? “On average, I spend three to four hours each day on homework,” says one senior who is taking five AP classes. “With the number I’m taking, I really doubt whether I will be confidently going into each test.”

With increasing pressure to attend AP courses, not only for college credits but also for the weighted GPA(平均成绩), it is no wonder that students often find their grades suffering and their stress increasing. In reality, AP courses have become mere rewards, adding little to a competitive college application.

One of the major disadvantages in the AP system is that every class is fitted into a standardized test. The result is that comprehensive learning is sacrificed for test preparation, with teachers spending the most time on topics likely to appear on the AP exam.

And that a student receives a high grade on the AP test does not mean he or she will receive the college credit. Many universities now don’t consider an AP class in high school to be the same as an actual undergraduate college-level class, which is usually a three-hour, lecture-based course with varying degrees of homework.

1.What can we learn about AP students?

A.They are exhausted from AP classes.

B.They are the select few top students.

C.They take two AP classes at most each term.

D.They will gain confidence by taking more AP classes.

2.What does the AP system bring about?

A.More focus on stress relief. B.Less comprehensive learning.

C.Great chances of college admission. D.Decline of academic competitiveness.

3.What is the author’s attitude to students’ attending AP courses?

A.Positive. B.Objective. C.Negative. D.Supportive.

    In 1985, the BMX bike craze was at its height. Every kid in our community was doing tricks on their BMX Raleigh Burner. Every kid apart from two: me and Martin Ogley. Martin was the owner of a purple Raleigh Chopper, and to be seen riding it in 1985 was embarrassing. The kids would knock into Martin mercilessly at every opportunity. And although I didn’t own any kind of bike, I would  join in. I knew that by keeping the focus on Martin, I was less likely to be a target.

When other kids asked where my bike was, I would say my BMX was so top-of-the-range that I didn’t ride it on the street. While I knew it would not hold up forever, I wasn’t too worried. The New Year was coming and, after months of complaining to my dad, I was confident that a BMX would appear.

On the New Year, I was disappointed to see Martin playing at the end of our street on what was clearly a brand-new BMX. As we entered the house, my eyes were drawn to where my presents were piled up. There was a bike. A purple Raleigh Chopper. You see, in the week before the New Year, my dad just happened to be drinking in the local working men’s club with Martin’s dad, who was eager to sell an old bike after buying his son a new one.

It wasn’t until I was in my 30s that we were in that same working men’s club and I reminded my dad of that year, the year of Martin Ogley’s Chopper. I thought he wouldn’t remember the whole thing, but he did. And so I asked him the question: How the hell did I end up with Martin Ogle’s Chopper? And my dad smiled and said as though it were the most obvious thing in the world, “Well, because you were mean to Martin.”

1.Why did the writer join the kids in treating Martin badly?

A.To protect Martin. B.To be friends with them.

C.To get Martin’s bike. D.To avoid being the focus.

2.Which of the following is closest in meaning to the underlined words “hold up”?

A.Work. B.Stop. C.Fail. D.Stay.

3.How did the writer’s father get the purple bike?

A.He bought it from the market. B.He got it from Martin’s father.

C.He asked Martin to give it away. D.He exchanged it with his friend.

听下面一段独白，回答以下小题。

1.How did the speaker feel before his first interview?

A.Very confident. B.Very nervous. C.Very impatient.

2.Where did the speaker take up his first part-time job?

A.In middle school. B.In high school. C.In college.

3.What made the speaker want to be an engineer?

A.Helping at McDonald’s.

B.Serving at a coffee shop.

C.Working at a building company.

4.What is the speaker’s secret to success?

A.He met lots of people.

B.He had work experience.

C.He developed good study habits.