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Wendy is manager of customer service at ...

Wendy is manager of customer service at ABC Products. She received the following letters from customers. Read the letters and answer the questions.

1.Who does Wendy work for?

2.Which customer is most pleased with their product? List one word that shows this.

3.What is Water-Detection Wand designed to do?

4.How many claps would Mr. Fine have to make to call his Turf Accountant?

5.What does Sandy Shore want from the company?

6.Which product would you like to own? Why?

 

1.ABC Products 2.Abe Buffet. Satisfied/fabulous/success 3.To find water 4.61 claps 5.He wants his money back and wants compensation for the wasted time./To get his money back and get compensation. 6.Possible answer: I would like to own a Wiggo—Matic Kitchen Wisk, First, it can work as well as it has been advertised, so it can save me time and labor to make egg—whites peak high. Besides, I can make great pies and cakes with the help of it. It is a great helper in the kitchen. I would like to detect water in my neighborhood garden. I can organize my friends on a water detecting adventure. It would be fun to spend time in such a way. I would like to own none of them. I don’t live in a dry area so I don’t need a waterfinder; The clap—o—phone isn’t easy to use. Now I can use voice—dialing to call any contact on my phone; I don’t make pies so Wiggo—Matic Kitchen Wisk is not what I want. 【解析】Wendy是ABC产品的客户经理,她收到一些顾客的关于他们的产品的来信。Sandy share对他们的产品不满意,想让他们退钱;Dick想买speed-dial;Abe Buffer对他们的产品非常满意。 1.根据Wendy is manager of customer service at ABC Products。Wendy是ABC Products的客户经理,可知Wendy为ABC Products工作。故答案是ABC Products 2.根据I am fully satisfied.我非常满意;I have never been able to make egg-whites peak so high before我以前从来没能把蛋白峰做的那么高;.My lemon pies are a big success.我的柠檬派是个很大的成功;thanks to your fabulous product.多亏了你们的特别的产品。可知AbeBuffer对产品最满意,Satisfied满意的,fabulous特别的,success 成功的。可知答案是Abe Buffet. Satisfied/fabulous/success 3.根据You promised I would be able to find water你们承诺我能找到水。可知Water-Detection Wand是用来找水的。故答案是To find water 4.根据all I need to do is clap out the number我要做的就是拍手拍出这个数和Turf Accountant at 989-9998 Turf Accountant的电话号码是989-9998,这几个数字的和加起来是61,因此他需要拍61下手。故答案是61 5.根据I want my money back我想要回我的钱和I also want compensation for all time I spend using your worthless device我也想我所有的花费在你们的没用的设备上的时间。故答案是He wants his money back and wants compensation for the wasted time./To get his money back and get compensation. 6.I would like to own a Wiggo—Matic Kitchen Wisk, First, it can work as well as it has been advertised, so it can save me time and labor to make egg—whites peak high. Besides, I can make great pies and cakes with the help of it. It is a great helper in the kitchen. 我想要一个Wiggo—Matic Kitchen Wisk,它make egg—whites peak high做鸡蛋糕能节省时间它也能帮助做蛋糕派,它是厨房的好帮手。
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