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The hotel provides delicious food and co...

The hotel provides delicious food and comfortable rooms, but still some customers complain about its ________ (服务).

 

service 【解析】 句意:酒店提供美食和舒适的房间,但是仍有一些顾客对服务抱怨。 形容词性物主代词its后面用名词,此处用service表示“服务”。故答案为service。  
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Noisy neighbors are a common problem in a society where many people live closely together. And this can be most important when you share walls, floors or ceilings with neighbors in a flat. A noisy neighbor can make life challenging, especially if noise goes well into night, or happens during early morning hours. This situation needs to be dealt with properly, which requires your ability to keep calm.

You should first try to tell your noisy neighbors about the noise. This conversation should be polite, even friendly. It can begin with a statement like. “I am not sure you are aware”. Explain the problem in an honest way, and ask the neighbor to turn down the music, or not to hold parties until 3 a.m. You can also add that you realize they hear your noise too, and you are certainly willing to try to stop anything in your behavior that is creating extra noise.

You should know that not all neighbors are going to follow your requirement, and some may act in a bad manner. If the noisy neighbors don’t change their behavior, the next step should be to write the neighbors a letter. The letter should show your grievances (不满) and the dates when the noise was quite terrible. For example, if your neighbor has loud gatherings every Friday night that last into the early morning then write down those dates.

When the noise remains going on, you should report it to local authorities (权力部门), or even the police department, when it is really necessary. Often, however, the problem is solved when the noisy neighbor knows you are going to call the police.

Do be aware that you cannot always require noisy neighbors to be quiet. When the noise remains going on, it is wise not to deal with it in an angry or retaliatory (报复性的) fashion. If you have completed the steps and letter, don’t start hitting walls or floors around in your home or turning up the music to make your neighbors angry. Just have patience and remember that communication is the most important.

Introduction

A noisy neighbor makes life challenging, but the problem needs to be dealt with 1..

2.

3. with your neighbor

Start the conversation with politeness.

Explain the problem 4., and ask the neighbor to

reduce noise.

Admit (承认) that you make noise too, and promise not to 5. your neighbor any more.

Writing letters

Some neighbors won’t 6. your requirement or change their behavior.

Show your grievances and the 7. when the noise was quite terrible.

Reporting to local authorities

If the noise 8., you should report it to local authorities when really necessary.

Usually, the problem will be 9. when the noisy neighbor knows you will call the police.

Conclusion

Don’t deal with the problem in an angry or retaliatory fashion.

Keep 10. and try to talk with your neighbors.

 

 

 

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Paying for bus rides with plastic usually makes people think of plastic bus cards. But one Indonesian city has decided to accept plastic recyclable waste in place of money for city buses.

Surabaya, Indonesia’s second largest city. located on the eastern end of the country’s main island Java, made: this decision in April 2018. Now, locals can pay for their bus rides by putting plastic cups or bottles directly on the bus. A two-hour bus ride costs 10 plastic cups or 5 bottles.

Indonesia is the second largest ocean plastic polluter, producing up to 2.4 million tons of plastic waste into the oceans every year according to a report. Only in Surabaya nearly 400 tons of plastic waste is produced every day. The head of Surabaya’s transportation department (交通部门) said, “With this decision, we hope to raise public awareness about environment, especially people’s awareness about plastic waste.”

Each city bus can collect up to 550 pounds of plastic bottles and cups every day The collected bottles are sold to recycling companies and the money earned from it goes toward running the bus companies and providing money for green spaces in the city. This is certainly turning rubbish into a national treasure.

The decision is part of the city s purpose to become plastic waste-free by 2020. In order to encourage local people to take buses, the city also added the new Suroboyo buses. The new buses are air-conditioned, comfortable and easy for elderly and disabled passengers to get on and off.

The program is well received. People in Surabaya said, “We can reduce waste so it doesn’t pile up at home because we can just bring it in and make good use of it. It is a win-win situation.”

This type of program can be a model for other cities worldwide and encourage citizens to recycle their plastic waste.

回答下面5个问题,每题答案不超过六个词

1.Instead of money, what can locals in Surabaya pay for bus rides now?

____________________________________________________________________________________

2.How much plastic waste does a two-hour bus ride cost?

___________________________________________________________________________________

3.How much plastic waste is produced in Surabaya every day?

____________________________________________________________________________________

4.What is the purpose of the new program?

___________________________________________________________________________________

5.What do local people think of the new program?

__________________________________________________________________________________

 

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