All of us have the desire to visit the three main temples in Athens, especially _______ contains a gold and ivory statue of Athena.
A. the one that B. one that C. the one D. one
Each member country of WTO must its laws and regulations and complete on the principle of fairness and cooperation.
A. cater to B. correspond to C. relate to D. submit to
子女和父母之间的代沟（generation gap）一直是困扰着父母和孩子双方的一个大问题。请你以儿子（女儿）的身份, 根据下表内容, 用英语写一篇文章, 谈谈子女如何做才能消除与父母间的隔阂。
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现 象 |
1．随着社会的不断发展, 子女和父母之间的代沟已成为一个社会问题。 2．双方之间的思想观念、行为习惯等存在很大差异。（请举例说明这一现象） |
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解决办法 |
1．学会尊重父母, 孝顺是中华民族的传统美德。 2．避免冲突。 3．和父母多沟通, 交流。 4．请你另外举出一种解决办法或说明如何尊重父母、如何沟通交流等。 |
注意：
1．字数150左右。
2．可适当增加细节, 以使行文连贯。
3．参考词汇：消除bridge
请认真阅读下列短文，并根据短文的内容要点完成文章后的表格。注意：补全填空应符合语法和搭配要求，每空只填一个单词。
Happiness is U-shaped, for we are happier at the start and end of our lives but hit a slump when we are middle-aged, British and US researchers say.
Economists from the University of Warwick, central England, and from Dartmouth College, New Hampshire, looked at data on the mental health of two million people from 80 countries.
In Britain, the probability of depression for men and women peaks at around 44 years of age, Warwick University said in a press release.
In the United States, though, there was a big difference between men and women.
Among women, unhappiness peaked at around the age of 40, whereas among men, it was about 50.
But the U-shape of happiness is constant around the world, and mid-life depression takes place regardless of marital status, changes in job or income.
The study appears in Social Science & Medicine, published by the Dutch publishing house Elsevier.
"It happens to men and women ,to single and married people, to rich and poor and to those with and without children." said co-author Andrew Oswald.
One possibility may be that people realize they won't achieve many of their aspirations at middle age, the researchers said.
Another reason could be that after seeing their fellow middle-aged peers begin to die, people begin to value their own remaining years and embrace life once more.
But the good news is that if people make it to aged 70 and are still physically fit, they are on average as happy and mentally healthy as a 20-year old.
"For the average persons in the modern world, the dip in mental health and happiness comes on slowly, not suddenly in a single year," Oswald said. "Only in their fifties do people emerge from this low period,"
Title: People happiest at start and end of lives, but slump in middle
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Theme |
Happiness is in the (1) of U, for we are happier when are young and old but unhappy when we are middle-aged. |
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Findings |
For (2) men and women, depression is most (3) to peak when they are about 44 years old. |
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For American people, men and women are very (4) . Most women feel (5) at around the age of 40. Among men, unhappiness peaks at about 50. |
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The U-shape of happiness is constant around the world, and mid-life depression (6) regardless of marital status, changes in job or income. |
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(7) |
Possibly because people realize they are (8) to achieve many of their aspirations at middle age. |
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Possibly because after they have seen their fellow middle-aged peers’ deaths, people begin to value their own years (9) and embrace life once more. |
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Good news |
If people are still in good (10) when they reach 70, they are on average as happy and mentally healthy as a 20-year old. |
They were going to Fort Lauderdale — three boys and three girls — and when they boarded the bus, they were carrying sandwiches and wine in paper bags, dreaming of golden beaches and sea tides as the gray, cold spring of New York went behind them.
As the bus passed through New Jersey, they began to notice Vingo. He sat in front of them, completely in silence.
Deep into the night, outside Washington, the bus pulled into Howard Johnson’s, and everybody got off except Vingo. The young people began to wonder about him. When they went back to the bus, one of the girls sat beside him and introduced herself.
“Want some wine?” she said. He smiled and took a swig from the bottle. He thanked her and became silent again. After a while, she went back to the others, and Vingo nodded in sleep.
In the morning, they awoke outside another Howard Johnson’s, and this time Vingo went in. The girl insisted that he join them. He ordered black coffee and some cookies as the young people talked about sleeping on beaches. When they returned to the bus, the girl sat with Vingo again, and after a while, slowly and painfully, he began to tell his story. He had been in prison in New York for the past four years, and now he was going home.
“Are you married?”
“I don’t know.”
“You don’t know?” she said.
“Well, when I was in prison I wrote to my wife,” he said, “I told her that I was going to be away for a long time, and that if she couldn’t stand it, if the kids kept asking questions, and if it hurt her too much, well, she could jus forget me. I’d understand. Get a new man, I said — she’s a wonderful woman. I told her she didn’t have to write me. And she didn’t. Not for three and a half years.”
“And you’re going home now, not knowing?”
“Yeah. Well, last week, when I was sure the parole (假释) was coming through, I wrote her again. We used to live in Brunswick, just before Jacksonville, and there’s a big oak (橡树) just as you come into town. I told her that if she didn’t have a new man and if she’d take me back, she should put a yellow handkerchief on the tree, and I’d get off and come home. If she didn’t want me, forget it — no handkerchief and I’d go on through.”
“Wow,” the girl exclaimed, “Wow.”
She told the others, and soon all of them were in it, looking at the pictures Vingo showed them of his wife and three children.
Now they were 20 miles from Brunswick, and the young people took over window seats on the right side, waiting for the approach of the great oak. Vingo stopped looking, tightening his face, as if protecting himself against still another disappointment.
Then Brunswick was ten miles, and then five. Then, suddenly, all of the young people were up out of their seats, shouting and crying.
Vingo sat there astonished, looking at the oak. It was covered with yellow handkerchiefs — 20 of them, 30 of them, maybe hundreds, flying in the wind. As the young people shouted, Vingo slowly rose from his seat and made his way to the front of the bus to go home.
1.At the beginning of the story, the young boys and girls ______.
A. showed a great interest in Vingo B. didn’t notice Vingo at all
C. wanted to offer help to Vingo D. didn’t like Vingo at all
2.The underlined part “Howard Johnson’s” is most probably a(n) ______.
A. bus station B. apartment C. hospital D. restaurant
3.How did Vingo feel on the way home?
A. Ashamed. B. Relaxed. C. Nervous. D. Disappointed.
4.The paragraphs following this passage would most probably talk about ______.
A. Vingo’s experience in prison
B. the young people’s travel to Fort Lauderdale
C. Vingo’s three lovely children
D. the dialogue between Vingo and his family
High-quality customer service is preached(宣扬) by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of retail store, but instead will alert their friends, relatives, co-workers, strangers and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts retailers and entertains consumers.” Said Paula Courtney, president of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered(塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty peaking spaces. This guidance got rid of the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” Said professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
1.Why are store managers often the last to hear complaints?
A. Few customers believe the service will be improved.
B. Customers would rather relate their unhappy experiences to people around them.
C. Customers have no easy access to store managers.
D. Most customers won’t bother to complain even if they have had unhappy experiences.
2.Shop owners often hire moonlighting police as parking attendants so that shoppers .
A. can find their cars easily after shopping B. won’t have trouble parking their cars
C. can stay longer browsing in the store D. won’t have any worries about security
3.What contributes most to smoothing over issues with customers?
A. Design of the store layout. B. Hiring of efficient employees.
C. Manners of the salespeople. D. Huge supply of goods for sale.
4.To achieve better shopping experiences, customers are advised to .
A. voice their dissatisfaction to store managers directly
B. shop around and make comparisons between stores
C. settle their disputes with stores in a diplomatic way
D. put pressure on stores to improve their service
