To Whom It May Concern:
On March 5, 2012 , I bought a Perfect Muffin Kit(松饼粉 ) from your store at Midfield Shopping Center. The cashier who assisted me was George. George was very friendly and told me that the Perfect Muffin Kit would live up to the guarantee on the box: “Perfect Muffins Every Time!”.
Unfortunately, this product did not live up to what it promised . The muffins I made were far from perfect . I followed the directions in the package very carefully . First , I removed the bag of mix from the box. Then , I poured it into a bowl. Next, I added the correct amount of water to the mix and stirred it. According to the directions, after stirring the mixture , I added half a cup of dried prapes, nuts , berries, or another favorite ingredient(配料 ) . My favorite ingredient happens to be hot sauce (沙司 ). I find that a bit of hot sauce makes pizza and soup taste very delicious. So, continuing to follow the directions, I added half a cup of hot sauce to the mix and stirred it. Finally, I poured the mix into muffin tins and baked it in the baker at 350 degrees for exactly 20 minutes.
When the muffins finished baking, I was very excited to eat the “Perfect Muffins” as promised on the box. You can imagine my disappointment when, upon tasting the muffins, I discovered that they were not perfect. These muffins were , in fact , absolutely terrible. Not even my dog was interested in eating these supposedly “perfect”muffins.
I would appreciate a full refund(退款 ) of $3.99 for this product as soon as possible. Enclosed are the receipt, the empty box, and one of the un-perfect muffins so that you can experience it for yourself . Thank you for your attention to this matter.
Sincerely ,
Michelle Bauer
1.This letter is most likely addressed to _______.
A.a local storeowner |
B.the owner of the muffin mix company |
C.the clerk at a local muffin bakery |
D.George, the cashier who sold the muffin mix |
2.The tone(语气 ) of the author can best be described as ________.
A.embarrassed |
B.hopeless |
C.disappointed |
D.disgusted |
3.The author was unhappy with the product because________.
A.the directions of the product contained a mistake |
B.it was not up to the promise made on the box |
C.it was too difficult to follow the directions |
D.it was worth less money than she paid for it |
4.The author’s main purpose in writing this letter is to ________.
A.prevent others from making the same mistake |
B.persuade the company to change the wording on their box |
C.get back all the money paid from the shop |
D.complain about how bad the muffins tasted |
We all have weaknesses and strengths—no matter who we are .Some get sick easily.
Some are 36 people in communication, struggling with 37 .
Sometimes weaknesses seem to outweigh (胜过)the strengths and sometimes it’s the other way around. 38 ,facing huge limitations, many people tend to 39 it as just bad luck ---but not everyone. Those who rise over their weaknesses can still manage to 40 extraordinary things.
I 41 a school prize –giving ceremony and the guest speaker was Andrew Becroft, 42 had a severe stutter (结巴 ) as a child . 43 allowing this to limit him , he chose to overcome it. Now he is a famous judge . Not only 44 he become successful, but he did so in a profession 45 he had to speak before others regularly. Had he not worked on his 46 ability, it would have been very limiting to his success in life and work.
Many people face far huger limitations, such as loss 47 legs or arms , being born extremely poor, 48 you do. But whatever the limitation, you’ll 49 find people who have overcome it. Helen Keller, who fell 50 and lost her sight and hearing at 19 months old, worked hard to be a famous woman with great 51 . Mark Inglis lost both his legs in a mountain climbing accident, 52 has since climbed Mt. Everest.
If one of them had told you what they hoped to achieve, you would have nodded kindly while 53 thinking to yourself that they had no chance . And yet the results speak for 54 .
Though most of us will never have to face such challenges , yet most of us will never achieve to the 55 that these people have either if we never seriously think of what we can do.
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19.A. yourself B, ourselves C. themselves D. itself
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You can’t have lost the keys.___ all your pockets again.
A.Go down |
B.Go against |
C.Go through |
D.Go across |
-We need an immediate reply. –I see . I’ll send the paper to you_____.
A.just now |
B.sooner or later |
C.right away |
D.for a while |
—Have you heard of the nuclear test in that country?
--Yes, _____news came as ___shock to me.
A.the ; a |
B.the ; the |
C.a ; a |
D.a ; the |
His work was_____by his boss.
A.high thought |
B.high thought of |
C.good thought |
D.well thought of |