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Several years ago, I had to replace a re...

Several years ago, I had to replace a receptionist for my unit. Before I advertised for the position, I was approached by another manager, and asked if I would consider a transfer from his staff instead of opening a new competition. My natural question was to ask who he wanted me to consider and why.

It appeared from his description of this employee, Maria, that she was having a lot of problems performing her duties and had difficulties with her boss and did not appear to respond to any attempts he, the manager, had made to settle the issues. Now, after listening to his explanation, I really had severe doubts. What crossed my mind, after this discussion, was that he wanted me to take a problem off his hands.

I told him I would think about it and would let him know the next day. As promised, after thinking more about this potential performance issue, I decided that I would agree to speak with Maria privately before I made any decision.

And, what I found out during this interview, left me deep in thought. As it turned out, the performance issue appeared to result from working for a boss who never extended a good morning greeting, never gave a word of encouragement, and was constantly changing the work load and routines. The end result was a totally ruined employee who was unconfident and hated to see a new work day start.

I decided to accept her transfer to my unit. What started out as a shy, withdrawn and frightened employee turned out to be one of the most productive and loyal employee that I had ever worked with. Maria couldn’t do enough and was constantly asking for more responsibility. I was more than happy to give her what she needed praise for work well done, respect as a person, and encouragement for doing well in anything she dealt with.

Sometimes we are guilty of holding others back from accomplishing or doing, or developing as they should or could. It may be a wise idea that we all look in the mirror, from time to time, to see what we are really like.

1. What can we learn about the writer from the first paragraph?

A. He is a manager in the company.

B. He doesn't like his receptionist.

C. He likes to compete with others.

D. He wants to find another position.

2. After hearing his colleague's description of Maria, the writer thought that Maria ____ .

A. attempted to settle the issues

B. was a problem to her boss

C. shouldn't stay in the company

D. could get on well with others

3. Why did Maria fail to perform well in her previous job?

A. Her previous job was not suitable for her.

B. She had difficulty responding to her manager.

C. Her boss didn't inspire her working enthusiasm.

D. Her boss showed no trust in her ability.

4. We can infer that before working with the author, Maria ______.

A. was not welcome by her colleagues

B. wanted to transfer her position

C. didn't like her boss

D. felt frustrated at her work

5. The writer probably believes that a good boss should ______.

A. praise and award his employees a lot

B. respect, praise and encourage his employees

C. greet his employees and give them much work

D. always give his employees guidance in working

 

1.A 2.B 3.C 4.D 5.B 【解析】 试题分析:作者在文中讲述了自己经历的一件事。一位经理向作者推荐了一名员工,通过经理的介绍作者意识到这是一个问题员工,于是他背后找到这名员工,了解到其实员工的状况都是由于经理自身的问题造成的,在鼓励和赞赏下这名员工成了作者的得力干将。这个故事告诉了我们赏识和鼓励的重要性。 1.A推理判断题。根据文章第一段中I was approached by another manager“,另一位经理和我接洽”由此可以判断作者也是一个经理,故选A。 2.B事实细节题。根据文章第二段中另一位经理的讲述Maria, that she was having a lot of problems performing her duties, and had difficulties with her boss,可知Maria是令她老板头疼的人物,故选B。 3.C事实细节题。根据文章第三段中the performance issue appeared to result from working for a boss who never extended a good morning. greeting, never gave a word of encouragement,她的老板从来没有给她说过鼓励的话,可以判断她的问题都是由此老板的缘故造成的,故选C。 4.D事实细节题。根据短文a boss who never extended a good morning greeting, never gave a word of encouragement, and was constantly changing the work load and routines. The end result was a totally ruined employee who was unconfident and hated to see a new work day start. 可知在此之前,玛利亚的工作环境十分糟糕,让她感到很挫败,故选D。 5. 考点:考查故事类短文阅读
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When I was an education official in Palo Alto, California, Polly Tyner, the president of our school board, wrote a letter that was printed in the Palo Alto Times. Polly’s son, Jim,had great difficulty in school.He was classified as the educationally disabled and required a great deal of patience on the part of his parents and teachers. But Jim was a happy kid with a great smile that lit up the room. His parents knew his academic difficulties, but always tried to help him see his strengths so that he could walk with pride. Shortly after Jim finished high school, he was killed in a motorcycle accident. After his death, his mother sent this letter to the newspaper.

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