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A: Good morning, can I help you? B: I’d...

 

A: Good morning, can I help you?

B: I’d like to make __1.____ complaint about my holiday in Hawaii last week.

A: I’m sorry to hear that. What __2.__ (exact) was the problem?

B: First of all, the bus _3.___ (take) us to the hotel broke down and we had to wait for over two hours in the terrible heat before a replacement arrived.  Then when we got to the hotel we found our room __4.___ (tidy).

A: Oh dear, did you complain to the hotel?

B: Of course, __5.__ we were told all the waitresses were off duty. That’s not all. The people in the room above sounded like they were having all-night parties, every night. I demanded _6.___ room, but to my disappointment, the receptionist told me the hotel was full.

A: Oh, I see.

B. And __7.__ (bad) of all, all the food in the hotel restaurant was awful. It was so bad __8.__ we had to eat out all the time despite the fact that meals 9.__ (include) in the price of our holiday.

A: I do apologize on behalf of our travel agency. I’d like to offer you a 20% discount(折扣) as a gesture of goodwill, that is , you can get 400 dollars __10._.

 

1.a 2.exactly 3.taking 4.untidy 5.but 6.another 7.worst 8.that 9.were included 10.back 【解析】 试题分析: 1.a 本题是固定搭配make a complaint about…抱怨…;还可以写成make complaints。 2.exactly 本句中使用副词exactly在句中做状语,修饰整个谓语部分。句意:这个问题究竟是什么? 3.taking 本句中使用现在分词短语在句中做定语修饰名词the bus,相当于定语从句的作用。 4.untidy 根据下句did you complain to the hotel?可知他们向宾馆抱怨,主要是因为宾馆不干净整洁。所以使用untidy做宾语补足语。 5.but 根据横线下句我们被告知所有的女服务员都休息了,可知我们的抱怨没有效果。上下文之间存在着转折关系,所以使用but。 6.another 句意:我想再要一个房间,但让我失望的是,前台服务人员告诉我宾馆已经注满了。Another表示“另一个”,表示不确定的某一个。 7.worst 固定搭配worse of all最糟糕的是;句意:最糟糕的是,宾馆里的食物很差。 8.that 固定句式so…that…如此…以至于…;餐厅的食物如此糟糕以至于我们不得不一直在外面吃饭,而餐费已经包括在我们的旅游的费用里了。 9.were included 本句是一个被动语态,meals与动词include之间构成被动关系,所以使用过去分词表示被动。 10. 考点:考查语法填空
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If you want to stand out, there is no alternative but hard work.

Once a boy in ____clothes full of patches ran to ask a successful building contractor (承包商) in a construction site, “How could I become as _____as you when I grow up ?”

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The little boy was ____. So he asked the contractor to explain further. ____ the working builders, the contractor replied, “Look at my workers! I can’t remember all their names, and even I have no ____ of some of them. Most of them wear blue shirts. But if you look _____, you will notice a sunburned man in red. He seems to be working harder than others. He is always the first one to work while the last one to leave. It is exactly his red shirt that makes him _____. Soon he will be _____ to my assistant. You know, that is also how I got _____ I am now. I worked hard and wore a striped shirt. My boss ______ me. I also became a boss eventually.”

Success can only ____ action. Working hard is all winners’ shared experience for achieving their dreams.

1.A .spotted     B. ragged          C. elegant       D. formal

2.A. creative   B. strong          C. rich          D. responsible

3.A. glance      B. laugh           C. wave         D. shout

4.A. designer  B. architect       C. boss         D. assistant

5.A. thinking   B. learning       C.explaining     D. complaining

6.A. spirit    B. salary          C. ability      D. intelligence

7.A. quietly    B. excitedly       C. obviously    D. freely

8.A. remote     B. ideal          C. original      D. suitable

9.A. arrival  B. retirement     C. development   D. payment

10.A. ending  B. people         C. moral        D. importance

11.A. yellow   B. red             C.white          D. blue

12.A. puzzled   B. disappointed  C. embarrassed   D. inspired

13.A. Speaking to B. Referring to C. Coming to    D. Pointing to

14.A. impression B. description   C. information  D. expression

15.A. frequently B. regularly      C. carefully     D. doubtfully

16.A. stand out  B. work out       C. turn out      D. give out

17.A. employed B. elected      C. admitted     D. promoted

18.A. which      B. where          C. who           D. why

19.A. praised  B. ignored        C. scolded       D. noticed

20.A. bring about  B. lead to      C. result from  D. get into

 

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The baby is just one day old and has not yet left hospital. She is quiet but alert(警觉). Twenty centimeters from her face researchers have placed a white card with two black spots on it. She stares at it carefully. A researcher removes the card and replaces it by another, this time with the spots differently spaced. As the cards change from one to the other, her gave(凝视)starts to lose its focus-until a third, with three black spots, is presented. Her gaze returns: she looks at it for twice as long as she did at the previous card. Can she tell that the number two is different from three, just 24 hours after coming into the world?

Or do newborns simply prefer more to fewer? The same experiment, but with three spots shown before two, shows the same return of interest when the number of spots changes. Perhaps it is just the newness? When slightly older babies were shown cards with pictures of objects (a comb, a key, an orange and so on), changing the number of objects had an effect separate from changing the objects themselves. Could it be the pattern that two things make, as opposed to three? No again. Babies paid more attention to squares moving randomly on a screen when their number changed from two to three, or three to two. The effect even crosses between senses. Babies who were repeatedly shown two spots became more excited when they then heard three drumbeats than when they heard just two; likewise(同样地)when the researchers started with drumbeats and moved to spots.

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A. the size of cards

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C. the shape of patterns

D. the number of objects

2.Why did the researchers test the babies with drumbeats?

A. To reduce the difficulty of the experiment

B. To see how babies recognize sounds

C. To carry their experiment further

D. To keep the babes interest.

3.Where does this text probably come from?

A. Science fiction  B. Children’s literature

C. An advertisement D. A science report

 

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Your glasses may someday replace your smartphone, and some New Yorkers are ready for the switch. Some in the city can't wait to try them on and use the maps and GPS that the futuristic eyewear is likely to include.

" I'd use it if I were hanging out with friends at 3 a. m. and going to the bar and wanted to see what was open," said Walter Choo, 40, of Fort Greene.

The smartphone-like glasses will likely come out this year and cost between $250 and $600, the Times said, possibly including a variation of augmented(增强的) reality, a technology already available on smartphones and tablets (平板电脑) that overlays information onto the screen about one's surroundings. So, for example, if you were walking down a street, indicators would pop up showing you the nearest coffee shop or directions could be plotted out and come into view right on the sidewalk in front of you.

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9to5Google publisher Seth Weintraub, who has been reporting on the smartphone-like glasses since late last year, said he is confident that this type of wearable device will eventually be as common as smartphones.

"It's just like smartphones 10 years ago," Weintraub said. "A few people started getting emails on their phones, and people thought that was crazy. Same kind of thing. We see people bending their heads to look at their smartphones, and it's unnatural," he said. " There's gonna be improvements to that, and this a step there. "

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A. program the opening hours of a bar

B. supply you with a picture of the future

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A. develop rapidly     B. get round quickly

C. appear immediately   D. go over automatically

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C. available to people worldwide

D. expensive for average consumers

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A. may have a potential market

B. are as common as smartphones

C. are popular among young adults

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Bamboo (竹子) is one of nature’s (自然) most surprising plants. Many people call this plant a tree, but it is a kind of grass.

Like other kinds of grass, a bamboo plant may be cut very low to the ground, but it will grow back very quickly. A Japanese scientist reported one bamboo plant which grew 1.5 metres (4 feet) in 24 hours! Bamboo grows almost everywhere in the world except Europe. There are more than 1, 000 kinds of bamboo.

Not all bamboo looks the same. Some bamboo plants are very thin. They may only grow to be a few centimeters wide while others may grow to more than 30 centimetres (1 foot) across. This plant also comes in different colors, from yellow to black to green.

Bamboo has been used to make many things such as hats and kitchen tools. Because it is strong, bamboo is also used to build buildings.

Many Asian countries have used bamboo for hundreds of years. They often use bamboo for buildings and supporting new buildings and bridges while they are being built.

In Africa, poor farmers are taught how to find water using bamboo. These African countries need cheap way to find water because they have no money, and their crops often die from no rain and no water. Bamboo pipes help poor farmers bring water to their thirsty fields without spending a lot of money.

1.How is bamboo like grass?

A. It grows quickly.       B. It’s wood.

C. It is easy to cut      D. It is very thin

2.Though you can see bamboo everywhere, it doesn’t grow ______.

A. in China             B. in Europe

C. on mountains         D. in Africa

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A. Because it is cheap.

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In a room at Texas Children Cancer Center in Houston, eight-year-old Simran Jatar lay in bed with a drip (点滴) above her to fight her bone cancer. Over her bald (秃的) head, she wore a pink hat that matched her clothes. But the third grader’s cheery dressing didn’t mask her pain and weary eyes.

Then a visitor showed up. “Do you want to write a song?” asked Anita Kruse, 49, rolling a cart equipped with an electronic keyboard, a microphone and speakers. Simran stared. “Have you ever written a poem?” Anita Kruse continued. “Well, yes,” Simran said.

Within minutes, Simran was reading her poem into the microphone. “Some bird soaring through the sky,” she said softly. “Imagination in its head…” Anita Kruse added piano music, a few warbling (鸣, 唱) birds, and finally the girl’s voice. Thirty minutes later, she presented Simran with a CD of her first recorded song.

That was the beginning of Anita Kruse’s project, Purple Songs Can Fly, one that has helped more than 125 young patients write and record songs. As a composer and pianist who had performed at the hospital, Kruse said that the idea of how she could help “came in one flash”.

The effect on the kids has been great. One teenage girl, curling (蜷缩) in pain in her wheelchair, stood unaided to dance to a hip-hop song she had written. A 12-year-old boy with Hodgkin’s disease who rarely spoke surprised his doctors with a song he called I Can Make It.

“My time with the kids is heartbreaking because of the severity of their illnesses,” says Anita Kruse. “But they also make you happy, when the children are smiling, excited to share their CD with their families.”

Simran is now an active sixth grader and cancer-free. From time to time, she and her mother listen to her song, Always Remembering, and they always remember the “really sweet and nice and loving” lady who gave them a shining moment in the dark hour.

1.Simran Jatar lay in bed in hospital because ______.

A. most of her hair had fallen out

B. she was receiving treatment for cancer

C. she felt depressed and quit from school

D. she was suffering from a pain in her back

2.What do we know about Anita Kruse’s project?

A. It helps young patients record songs.

B. It is supported by singers and patients.

C. It aims to replace the medical treatment.

D. It offers patients chances to realize their dreams.

3.What does the case of a 12-year-old boy suggest?

A. Most children are naturally fond of music.

B. He was brave enough to put up performance.

C. The project has positive effect on young patients.

D. Singing is the best way to treat some illnesses.

4. What is probably the best title for the passage?

A. Purple Songs Can Fly

B. Singing Can Improve Health

C. A Shining Moment in Life

D. A Kind Woman—Anita Kruse

 

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