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Odland remembers like it was yesterday w...

Odland remembers like it was yesterday working in an expensive French restaurant in Denver. The ice cream he was serving fell onto the white dress of a rich and important woman.

Thirty years have passed, but Odland can not get the memory out of his mind, nor the woman’s kind reaction. She was shocked, regained calmness and, in a kind voice, told the young Odland. “It is OK. It wasn’t your fault.” When she left the restaurant, she also left the future Fortune 500 CEO with a life lesson: You can tell a lot about a person by the way he or she treats the waiter.

Odland isn’t the only CEO to have made this discovery. Instead, it seems to be one of those few laws of the land that every CEO learns on the way up. It’s hard to get a dozen CEOs to agree about anything, but most agree with the Waiter Rule. They say how others treat the CEO says nothing. But how others treat the waiter is like a window into the soul.

Watch out for anyone who pulls out the power card to say something like, “I could buy this place and fire you,” or “I know the owner and I could have you fired.” Those who say such things have shown more about their character than about their wealth and power.

The CEO who came up with it, or at least first wrote it down, is Raytheon CEO Bill Swanson. He wrote a best-selling book called Swanson’s Unwritten Rules of Management. “A person who is nice to you but rude to the waiter, or to others, is not a nice person,”Swanson says. “I will never offer a job to the person who is sweet to the boss but turns rude to someone cleaning the tables.”

1.What happened after Odland dropped the ice cream onto the woman’s dress?

A. He was fired.

B. He was blamed.

C. The woman comforted him.

D. The woman left the restaurant at once.

2. Odland learned one of his life lessons from _____.

A. his experience as a waiter

B. the advice given by the CEOs

C. an article in Fortune

D. an interesting best-selling book

3.According to the text, most CEOs have the same opinion about _____.

A. Fortune 500 companies

B. the Management Rules

C. Swanson’s book

D. the Waiter Rule

 

1.C 2.A 3.D 【解析】 试题分析:本文是一篇记叙文,讲述了作者在年轻时所经历的一件事情,从中获得了人生中宝贵的一课。通过这件事他懂得了善待别人的道理,也懂得了如何看待周围的人。他认为一个对待服务员不友善的人不会是善良的好人,不管他对待别人有多好。 1.C 细节理解题。根据第二段She was shocked, regained calmness and, in a kind voice, told the young Odland. “It is OK. It wasn’t your fault.”可知这位女士没有责备他相反还安慰他,选C. 2.A推理判断题。根据第二段she also left the future Fortune 500 CEO with a life lesson: You can tell a lot about a person by the way he or she treats the waiter.可以判断Odland从这次经历中学到了人生中重要的一课,选A。 3.D推理判断题。从第三段It’s hard to get a dozen CEOs to agree about anything, but most agree with the Waiter Rule.判断大部分CEO都认同the Waiter Rule这一规则,选D。 考点:社会生活类短文阅读
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