Question

Having good etiquette at the workplace is very important to be a favorite in an office. However, it’s observed that many people aren’t aware of the workplace etiquette and this creates a very bad impression in the office. So it’s important to know some workplace etiquette tips.

Among all the workplace etiquette guidelines, the most important is to be punctual to your office. Though going late due to an emergency is okay, habitual late comers are never appreciated in any organization. By arriving at your office on time, you show that you’re aware of your responsibilities and have respect for the organization. In case you feel that you would be late, call the concerned authority and report the matter to him or her.

Also, a proper knowledge of the workplace email etiquette is a must. In the official emails, you need to mention the subject concisely (简洁地), while at the same time include all the important details which are to be shared. You should use good and grammatically correct language while writing emails.

A knowledge of telephone etiquette in the workplace is very important as well. While talking on the telephone, be polite and listen to what they’re saying carefully. Only then should you say what you feel. Speak in a voice which would be heard clearly at the other end.

The workplace guidelines are important even while you’re dining or celebrating with your co-workers. If you get a call in between, receive it after you’re permitted by the others by saying “excuse me”. Don’t talk loudly while eating. Greet people well and try to make them feel comfortable, while being in your company.

These guidelines will help you become the best employee of a company. All the best!

1.The intended readers of the text are ________.

A. managers in charge of a company

B. students of a business class

C. people who are out of work

D. general readers

2.How should you write an official email?

A. Write the subject clearly and simply.

B. Include all the details in the email.

C. Make the language as beautiful as possible.

D. Make emails as brief as possible.

3.Which of the following is considered NOT acceptable about making phone calls?

A. Using polite languages.

B. Listening with patience and care.

C. Speaking clearly.

D. Answering a call in a loud voice.

4.In the writer’s opinion, workplace etiquette ________.

A. is easy to master

B. is considered important by all employees

C. can be helpful in doing your work well

D. will bring you good luck and good salaries

Answer

1.D

2.A

3.D

4.C

【解析】

试题分析:在工作地点保持良好的礼节是很有必要的，本文列举了几个方面，包括按时上班，关于发邮件的礼节，吃饭时的礼节，以及打电话时的礼节。

1.1】D 推理判断题。这篇文章主要讲了工作地点礼节的重要性，是面向一般读者的。故选D。

2.2】A 细节理解题。根据文中第三段In the official emails, you need to mention the subject concisely (简洁地), while at the same time include all the important details which are to be shared.可知，写邮件时要使主题简洁明了。故选A。

3.3】D 细节理解题。根据文中第四段Speak in a voice which would be heard clearly at the other end.可知，打电话时对方可以清楚的听到就行了，不必大声说话。故选D。

4.4】C 细节理解题。根据文中最后一段These guidelines will help you become the best employee of a company.及前面的内容可知，好的工作礼节可以有助于更好的工作。故选C。

考点：考查生活类短文阅读。