Question

假如你叫李华，你和父母在英国旅游期间于1月28日至30日入住Forest Hotel酒店，但对其提供的服务不满意，请发电子邮件给酒店的管理者进行投诉，要求其道歉并改进服务质量。

1.搬运工送到房间的皮箱破损；

2.卫生间漏水；

3.楼下酒吧有噪音，并持续到很晚，影响休息。

注意：

1.文章必须包括所有要点。可适当增加细节，以使文章连贯。

2.词数120。

3.参考词汇：搬运工porter  n;  皮箱suitcase  n；  漏水leak  vi.

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Answer

Dear Manager,

My name is Li Hua. I stayed at your hotel, Forest Hotel, during my visit to the UK from Jan 28 to 30 with my parents. However, the service in your hotel left much to be desired. I’m writing this email to express my opinion.

First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom third, the noise from the bar downstairs went on so late into the night each night that we couldn’t get good rest.

For the above reasons, I have to say that the service in your hotel is of poor quality. Therefore, I would like to receive a written apology from you. Meanwhile, I hope you can improve your service in the future so that none of the above happens again.

Yours sincerely,

Li Hua

【解析】试题分析：

本文属于提纲类短文，要求以LiHua的身份发电子邮件给Forest Hotel酒店投诉。要点如下：1. 你和父母在英国旅游期间于1月28日至30日入住Forest Hotel酒店，但对其提供的服务不满意；2. 搬运工送到房间的皮箱破损；3.卫生间漏水；4.楼下酒吧有噪音，并持续到很晚，影响休息。根据所给提纲，列出要点，并以此为基础充分发挥自己的想象力，灵活运用英语知识，采用不同的表达方式将各要点完整地表述出来。写作时注意时态、语态的合理运用，主次分明，详略得当，语言力求准确、简洁。根据情景的发展，按顺序安排好材料。同时应选用合适的连接词或过渡词，适当增加细节，以使行文连贯。考生必须认真查验是否有漏写、错写情况，有无拼写错误及标点误用等。

【亮点说明】

本文是一篇电子邮件，格式正确，布局合理，采用三段式，同时句中使用高级句子。the service in your hotel left much to be desired.动词不定式一般式的被动式做后置定语；we found our suitcases broken after they were carried to our room by one of your porters.after引导时间状语从句，同时主句部分包含过去分词做宾语补足语；the noise from the bar downstairs went on so late into the night each night that we couldn’t get good rest.so---that引导结果状语从句；I hope you can improve your service in the future so that none of the above happens again.宾语从句和so that引导的目的状语从句完美结合；另外，However, First，For the above reasons, Therefore,

Meanwhile,等的运用为文章增色添彩。