Question

请认真阅读下列短文，并根据所读内容在文章表格中的空格里填入一个最恰当的单词。

注意：请将答案写在答题纸上相应的题号的横线上。每个空格只填一个单词。

As the concept of emotional intelligence (EI) has gone global, we’ve watched professionals fail as they try to improve their emotional intelligence because they either don’t know where to focus their efforts or they haven’t understood how to improve these skills on a practical level. In our work consulting with companies and coaching leaders, we have found that if you’re looking to develop particular EI strengths, it helps to consider areas for improvement others have identified along with the goals you want to achieve----and then to actively build habits in those areas rather than simply relying on understanding them conceptually.

The first step is to get a sense of how your self-perception (how you see yourself) differs from your reputation (how others see you).

This is especially true for the development of emotional intelligence because we can be blind to how we express and read the emotional components of our interactions. For example, most of us think that we’re good listeners, but very often that’s really not the case. Without this external reality check, it will be difficult for you to identify the ways that your actions affect your performance. Getting feedback from others can also provide proof of the necessity of shifting our behavior and motivation to do so.

To give you the best sense of where the differences lie between your self-perception and reputation, you should use a 360-drgree feedback assessment that takes into account the multiple facets of EI. The key is to find one that guarantees confidentiality to those giving you feedback and that is focused on development and not on performance assessment.

Secondly, when you get your feedback from an assessment, let that inform what you want to improve. But also consider what your goals are. When it comes to cultivating strengths in emotional intelligence, you’re at a huge disadvantage if you’re only interested because others said you should be. Your emotional intelligence is so tied up in hour sense of self that being intrinsically(内在的) motivated to make the effort matters more when changing longstanding habits than it does when simply learning a skill.

That means the areas that you choose to actively work on should lie at the intersection of the feedback you’ve gotten and the areas that are most important to your own aspirations(渴望). Understanding the impacts of your current EI habits relative to your goals will keep you going over the long haul as you do the work of strengthening your emotional intelligence.

Once you’ve determined which EI skills you want to focus on, identify specific actions that you’ll take. If you’re working on becoming a better listener, for example, you might decide that when you’re conversing with someone you’ll take the time to pause, listen to what they have to say, and check that you understand before you reply. Keep it specific. You should also take every naturally occurring opportunity to practice the skill you’re developing, no matter how small.

By starting to change your routine reactions, you’ll be well on your way to figuring out the old habits that aren’t serving you well and transforming them into new, improved ones that do.

Passage outline	Supporting details
Introduction	Though globally acknowledged, EI still 1. professionals, for they aren’t aware of how to improve it.
Approaches to strengthening EI	Spot the 2. between self-perception and reputation	●With external reality check, we are 3. of understanding our interactions accurately. ●We are 4. to change our behavior by getting an outside feedback. ●We are expected to 5. how self-perception differs from reputation in all aspects.
Find out what 6. to us	We should clearly 7. our goals and focus our effort on improving ourselves instead of just learning a skill.  8. the outside feedback with our goals can give us support on the way to strengthening our EI.
Identify what changes we will make	Be 9.about the actions and take advantage of every possible opportunity to practice EI skills.
Summary	10. useless old habits and develop new ones in areas for improvement others have identified with your own goals to strengthen your EI.

Answer

1. confuses/puzzles

2. differences

3. capable

4. motivated

5. assess

6. matters/counts

7. recognize/know/identify

8. Combining

9. specific/clear/explicit

10. Remove/Abandon/Quit

【解析】

本文探讨了提高情商的方法：了解自我认知与声誉之间的区别，明确目标，确定改变具体的行动。

1.本题考查对第一段文本的概括能力。文章开篇说到，随着情商（EI）的概念已经全球化，我们已经看到一些专业人士在试图提高自己的情商时失败了，情商让他们很困惑，不知道该怎么提高，所以答案为confuses/puzzles。

2.本题考查对第二段文本信息的转述能力。第一步是了解你的自我认知（你如何看待自己）与你的声誉（别人如何看待你）是不同的。从文本中的differ一词可以得到答案differences。

3.本题考查对第三段文本的概括能力。如果没有这种外部现实的检验，你就很难确定你的行为会如何影响你的表现。有了这种检验，我们就能够准确理解我们的内在行为了，根据空格前后，可以得到答案capable。

4.本题考查对第三段文本信息的转述能力。信息源在第三段最后一句：Getting feedback from others can also provide proof of the necessity of shifting our behavior and motivation to do so.从别人那里得到反馈也可以证明我们有必要改变我们的行为和动机。结合句中的motivation，可以转述成motivated。

5.本题考查对第四段文本信息的转述能力。根据第四段的“To give you the best sense of where the differences lie between your self-perception and reputation, you should use a 360-drgree feedback assessment that takes into account the multiple facets of EI.”可知，我们要评估自我感知与声誉在各个方面的不同之处。 assessment中可以得到答案assess。故填assess。

6.本题考查对第五段文本的提炼能力。由第五段可知，当你从评估中得到反馈时，你应该从中知道你想要改进的内容。但也要考虑你的目标是什么。这就意味着你要找出什么对你而言是重要的(matters/counts)。故填matters/counts。

7.本题考查对第五段文本的概括能力。根据第五段“when you get your feedback from an assessment, let that inform what you want to improve. But also consider what your goals are.”这就要清楚识别我们的目标是什么，故填recognize/know/identify。

8.本题考查对第六短信息归纳能力。根据第六段的That means the areas that you choose to actively work on should lie at the intersection of the feedback you’ve gotten and the areas that are most important to your own aspirations.可知，这意味着你选择积极工作的领域应该处于你得到的反馈和对你自己认为最重要的领域的交叉点上。因此，要把外部反馈和自我目标相结合，故答案是combining。

9.本题考查对第七段文本信息理解能力。由第七段可知，一旦你决定了你想专注于哪些EI技能，就要确定你将采取的具体行动。关注到文本中的specific。故填specific/clear/explicit。

10.本题考查对最后一段文本的概括能力。由最后一段可知，通过开始改变你的日常反应，你将会很好地发现那些对你无益的旧习惯，并将它们转化为新的、改进过的习惯。因此要去除无用的旧习惯，故填Remove/Abandon/Quit。