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I work as the reception manager at my ho...

    I work as the reception manager at my hotel.A(n) ____ came in a few weeks ago with a note attached that the guest would be travelling with her ____ father.Just so that we would be aware when ____ with them when they arrived as his daughter wanted to make his trip to Ireland as ____ as possible.Upon seeing this note and noting I would be the one to ____ them inI decided to learn some basic ____ language.

I greeted the guest in my usual way____  for the surname on the booking.Once I heard the name I ____ immediately who was standing in front of me.

I had been learning for over two ____ how to saywelcome to Ireland.My sign language is ____ but if you need anything during your ____ just let me know and we will help you.

I smiled at the father and daughter in front of meturning to the father who I greeted in sign language and began the bit I had  ___ for him.The father smiled and was so  __  .Seeing his reaction was ____ for me.It was so worth the last few weeks of learning basic sign language.

On check-out I sadly wasnt ___ .but they had left a gift for me with a note sayingthank you very much for what you did on check-in.My father has been in ____ form since you checked us in and insisted we get you a ____ before we left.You have no idea how much this ____ to my father and me and we cant thank you enough.Youve made his trip very special with one simple ____ .

They wrote a letter to the general manager also asking to give me a raise.which I really  ___ .I cried for a solid 5 minutes when I came to work today to find this gift in my locker.

1.A. guest    B. invitation    C. booking    D. warning

2.A. deaf    B. blind    C. forgetful    D. stubborn

3.A. discussing    B. dealing    C. cooperating    D. bargaining

4.A. soon    B. 1ong    C. formal    D. smooth

5.A. guide    B. invite    C. check    D. drive

6.A. body    B. sign    C. official    D. foreign

7.A. asking    B. paying    C. charging    D. applying

8.A. greeted    B. decided    C. forgot    D. realized

9.A. hours    B. days    C. weeks    D. months

10.A. fluent    B. terrible    C. standard    D. helpful

11.A. stay    B. travel    C. study    D. dinner

12.A. 1earned    B. 1eft    C. booked    D. bought

13.A. kind    B. tired    C. polite    D. happy

14.A. fair    B. enough    C. natural    D. regular

15.A. sleeping    B. noticing    C. working    D. waiting

16.A. healthy    B. normal    C. amazing    D. hopeful

17.A. job    B. gift    C. surprise    D. chance

18.A. meant    B. devoted    C. attached    D. owed

19.A. word    B. note    C. comment    D. gesture

20.A. deserved    B. doubted    C. appreciated    D. suggested

 

1. C 2. A 3. B 4. D 5. C 6. B 7. A 8. D 9. C 10. B 11. A 12. A 13. D 14. B 15. C 16. C 17. B 18. A 19. D 20. C 【解析】 本文属于记叙文,讲述作者为接待一名聋人,专门学习了手语,让客人的旅行很特别,同时客人也给作者带了惊喜。 1.考查名词词义辨析。句意:几周前我接到一个预订,预定信息里面附了一条信息,和客人一道来的是他的聋的父亲。A. guest客人;B. invitation邀请;C. booking预订;D. warning警告。根据for the surname on the booking可知,客人预订了房间,故选C。 2.考查 形容词词义辨析。句意:几周前我接到一个预订,预定信息里面附了一条信息,和客人一道来的是他的聋的父亲。A. deaf聋的;B. blind瞎的;C. forgetful健忘的;D. stubborn固执的。根据后文作者去学手势语可知,客人是听不见,故选A。 3.考查动词词义辨析。句意:如此是为了让我们清楚他们到达时候能够顺利处理这种情况,因为他的女儿想让这次爱尔兰旅行尽可能的顺利。A. discussing讨论;B. dealing处理;C. cooperating合作;D. bargaining讨价还价。根据文章可知,客人提前告知作者,希望作者提前准备,能够很好应对,故选B。 4.考查形容词词义辨析。句意:如此是为了让我们清楚他们到达时候能够顺利处理这种情况,因为他的女儿想让这次爱尔兰旅行尽可能的顺利。A. soon快的;B. 1ong长的;C. formal正式的;D. smooth顺利的。根据文章可知,客人想让父亲的旅行顺利,故选D。 5.考查动词词义辨析。句意:看见这条信息,注意到是我接待他们,因此我决定学习一些手势语的基本知识。A. guide引导;B. invite邀请;C. check入住;D. drive驾车。根据文章可知,作者是宾馆的接待人员,办理客人的入住和退房,故选C。 6.考查名词词义辨析。句意:看见这条信息,注意到是我接待他们,因此我决定学习一些手势语的基本知识。 A. body身体;B. sign手势;C. official官方的;D. foreign外国的。根据文章可知,客人的父亲是聋人,故需用手势语,故选B。 7.考查动词词义辨析。句意:我用一种很平常的方式跟这位客人打招呼,询问了预订这的姓名。A. asking问;B. paying支付;C. charging要价;D. applying申请。根据生活常识可知,客人入住,需要核对预订信息,故选A. 8.考查动词词义辨析。句意:当我听到名字的时候,我就马上知道站在我面前的是谁。A. greeted打招呼;B. decided决定;C. forgot忘记;D. realized意识到。根据文章可知,因为有预订信息,所以作者能够知道客人,故选D。 9.考查名词词义辨析。句意:用手语表达欢迎来到爱尔兰,我已经学习了超过两周。A. hours小时;B. days天;C. weeks周;D. months月。根据前文a few weeks ago可知,客人几周前预订房间,作者有充足的时间做准备工作,故选C。 10.考查形容词词义辨析。句意:我的手势语不好,但是在你入住宾馆期间需要什么帮助,请告诉我们,我们将会帮你的。A. fluent流利的;B. terrible可怕的;C. standard标准的;D. helpful帮助的。根据本文but可知,作者手势语不好,故选B。 11.考查名词词义辨析。句意:我的手势语不好,但是在你入住宾馆期间需要什么帮助,请告诉我们,我们将会帮你的。A. stay停留;B. travel旅行;C. study 学习;D. dinner午饭。根据文章可知,作者是宾馆接待人员,故可知,在客人入住期间为其帮助,故选A。 12.考查动词词义辨析。句意:我朝我前面的妇女微笑了一下,转向父亲,用手语跟他打招呼,把我学习的内容跟他交流。A. 1earned学习;B. 1eft离开;C. booked预订;D. bought买。根据前文可知,作者专门为客人学习了手语,故选A。 13.考查形容词词义辨析。句意:这位父亲笑了,非常的开心。A. kind友善的;B. tired疲惫的;C. polite礼貌的;D. happy开心的。根据文章可知,作者专门学习手语与客人交流,让客人宾至如归,故选D。 14.考查形容词词义辨析。句意:看见他的反应对我来说已经足够了。A. fair公平的;B. enough足够的;C. natural自然的;D. regular规则的。根据文章可知,作者对客人的反应很满意,故选B。 15.考查动词词义辨析。句意:在他们退房那一天,很悲伤的是,我没有上班。A. sleeping睡觉;B. noticing注意;C. working工作;D. waiting等待。根据本文but可知,客人给作者留了一张便条,故作者当时没上班,故选C。 16.考查形容词词义辨析。句意:自从你给我们办理入住手续,我父亲一直很惊讶,并坚持在我们离开的时候,要送你一份礼物。A. healthy健康的;B. normal正常的;C. amazing很惊讶的;D. hopeful充满希望的。In the form以…的形式,根据文章可知,客人的父亲对作者的服务很惊讶,故选C。 17.考查名词词义辨析。句意:自从你给我们办理入住手续,我父亲一直很惊讶,并坚持在我们离开的时候,要送你一份礼物。A. job工作;B. gift礼物;C. surprise惊讶;D. chance机会。根据前文可知,作者得到了一份小礼物,故选B。 18.考查动词词义辨析。句意:你不知道这些对我和我的父亲来说意义有多重大。A. meant意味着;B. devoted致力于;C. attached粘贴;D. owed欠。根据文章可知,作者的学习手势语让客人的旅行很顺利,很感动,故选A。 19.考查名词词义辨析。句意:你用简单的手势,让我父亲的这次旅行变得很特别。A. word话语;B. note笔记;C. comment评论;D. gesture手势。根据文章可知,作者的学习手势语让客人的旅行很顺利,很感动,故选D。 20.考查动词词义辨析。句意:他们还写信给总经理,要求他给我涨薪,对此我非常感激。A. deserved值得;B. doubted怀疑;C. appreciated感激;D. suggested建议。分析文章可知,作者对客人的回应很感动,故选C。
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