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Learning how to face silence in conversa...

    Learning how to face silence in conversation is an important skill, especially when working across cultures.

In international negotiations, experienced negotiator (谈判者) stay silent and impassive on purpose because that will make others feel uncomfortable and possibly make compromises without having to do anything. Americans especially can’t stand silence, so they often are the first to break the silence and sometimes might be at a disadvantage in negotiations.

So, what’s the best response? Set your jaw and wait it out. Don’t offer a compromise just because they are not speaking. If you have to say something, ask a direct question, such as “What’s your initial reaction to that offer?” Once a silence is getting into 45 seconds you could say, “Let’s come back to that in a minute and go on with the next part of our negotiation.”

In presentations, silence can be far more effective than dramatic passion (热情). Before starting, look at the audience and be silent for a moment because that says, “I’m in control. I know what I’m doing. I’m confident.”

A classic example was when Apple co-founder Steve Jobs launched the first iPhone. He introduced with many pauses so that you didn’t miss his key points. Because silence makes us nervous, our natural reaction is that we’d better pay attention, there’s something going on here.

Equally, when giving a speech to staff or trainees, pauses count-especially if there are negatives. If you keep talking you’re spoon feeding. Give people a moment of silence to get beyond the emotional response and to start thinking consciously and processing.

Silence can be an inward-focused thoughtful activity or an outward stillness where you give yourself the time to watch and think and listen to the world around you. Having observed the use of silence in Finland and also among the Blackfeet Nation, a North American Indian tribe in northern Montana in the US, we can see benefits far beyond wheeling and dealing.

Silence can be a very powerful point for understanding ourselves, understanding others, for developing better common understanding and more productive outcomes and that applies to business, politics, education, law, medicine, every area of human life.

1.What is most likely to be Americans idea?

A. Speaking less gives the upper hand. B. The shorter talking gaps are, the better.

C. A silent man is the best one to listen to. D. Speak out what you have in your mind.

2.What is the purpose of the example of Steve Jobs?

A. To show the wisdom of Steve Jobs.

B. To explain silence can be more effective.

C. To introduce how to make a presentation.

D. To prove silence can ease one’s nervousness.

3.What is the meaning of the underlined words “spoon feeding” in Paragraph 6?

A. Supporting some person with any selfless help.

B. Feeding somebody patiently with a small spoon.

C. Giving others some new ideas to think over carefully.

D. Using a way that discourages independent thought.

4.What is the main idea of the passage?

A. Silence is the best defense.

B. Silence in negotiations is of great help.

C. Learning the skills about silence is important.

D. Silence has different meanings in difficult culture.

 

1.B 2.B 3.D 4.C 【解析】 这是一篇说明文。文章说明了学习如何在交谈中面对沉默是一项重要的技能,尤其是在跨文化工作时。文章结合了国际谈判、展示会和演讲三个场合分析了沉默的作用体现。提出沉默对于理解我们自己,理解他人,发展更好的共同理解和更有效的结果是非常重要的,这适用于商业,政治,教育,法律,医学,人类生活的每一个领域。 1.细节理解题。第二段最后一句Americans especially can’t stand silence, so they often are the first to break the silence and sometimes might be at a disadvantage in negotiations.可知美国人尤其不能忍受沉默,所以他们往往是第一个打破沉默的人,有时在谈判中可能处于不利地位。因此谈话间隙越短越好是美国人的想法,故选B。 2.推理判断题。根据上文第四段第一句In presentations, silence can be far more effective than dramatic passion (热情).可知作者认为在演讲中,沉默比激情更有效。接着第五段举了Steve Jobs的例子,目的是为了解释上文的观点:沉默可能更有效。故选B。 3.词义猜测题。根据下文Give people a moment of silence to get beyond the emotional response and to start thinking consciously and processing.可知作者认为给人们片刻的沉默,让他们超越情绪反应,开始有意识地思考和处理问题。即要有适当的沉默来让人们独立思考,可推测上文如果你一直说话,你就阻碍了独立思考,故划线部分spoon feeding意思应理解为:阻碍独立思考。故选D。 4.主旨大意题。根据文章第一句Learning how to face silence in conversation is an important skill, especially when working across cultures.以及文章主要内容,可知文章讲述的是学习如何在交谈中面对沉默是一项重要的技能,尤其是在跨文化工作时。故选C。
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