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When people find themselves in difficult...

    When people find themselves in difficult conflicts, they often turn to mediation(调解). Mediator are advised to listen attentively, avoid favoring the ideas of one party, and make both sides feel at ease. Surprisingly, new research that my colleagues and I conducted shows that, to effectively help people settle their conflicts, mediators  should adopt a hostile(敌对的 ) attitude rather- than a calming one. A hostile mediator, we find, brings better results than a nice one

Why would adding more negativity to an already hostile situation prove beneficial? Consider how parents typically react when they can't get their children to stop quarreling: "I don't care who started it, both of you, go to your rooms!" At first sight, a calm mediator seems likely to be more effective. But as anyone with brothers or sisters knows, parents' seemingly unsympathetic treatment ofthe situation can have an unusual effect,

In our research, we created situations in which pairs ofnegotiators were part ofa heated conflict.In some cases, the mediator had a "nice" approach-calm and polite. In others, he was hostile-aggressive and somewhat rude. Across different types of conflicts, we found that negotiators were more willing and able to reach an agreement in the presence of a hostile mediator than in the presence of a nice one.

The main result ofthe test is not that hostility pays off. In fact, recent research has documented the social costs of negative behavior. For example, being the target ofrude behavior reduces people's performance on a variety oftasks. Other research shows the social benefits ofpositive behavior.People are more likely to close deals and become future business partners.

Even with the widespread social benefits ofpositive behavior and costs ofnegative behavior, hostility can pay offin certain situations.

1.What is the parents' settlement ofconflicts in paragraph 2?

A. It's calming and wise

B. It's arbitrary but effective.

C. It's commonly adopted.

D. It harms family relationship

2.How does the author support his viewpoints?

A. By giving examples and experimenting.

B. By analyzing causes and effects.

C. By presenting facts.

D. By making comparison/

3.Which best describes the author's attitude in the text?

A. Concerned. B. Doubtful.

C. Objective D. Positive.

4.What could be the title ofthe text?

A. The Significance of Effective Mediation

B. The Costs ofNegative Behavior

C. The Benefits ofPositive Behavior

D. The Surprising Power of Hostility

 

1.B 2.A 3.C 4.D 【解析】 本文是一篇说明文。当人们发现自己陷入困难的冲突时,他们往往求助于调解。建议调解员认真听取意见,避免偏袒一方的意见,使双方感到放心。即使积极行为有广泛的社会效益和消极行为的代价,敌意也能在某些情况下得到回报。 1.细节理解题。根据第二段中的" I don't care who started it both of you, go to your rooms" "parents' seemingly unsympathetic treatment of the situation can have an unusual effect. Children ... become more reasonable due to their unkind parents" 可知,第二段中提到的父母的方法虽然有些武断,但是对孩子之间矛盾的解决很有效,故选B。 2.推理判断题题。根据第二段中的" Consider how parents typically react when they can't get their children to stop quarreling"和第三段中对所做实验的介绍可知,作者通过提供例子和做实验来证明观点,故选A。 3.推理判断题。文中作者在第二、三段讨论了调解者采取敌对态度的这种消极行为的作用和力量,同时在第四段也指出了积极行为的好处以及消极行为的代价。所以作者的态度是客观的, 故选C。 4.主旨大意题。根据第一段中的" A hostile mediator, we find, brings better results than a nice one" ,第二段中的”Why would adding more negativity(消极性) to an already hostile situation prove beneficial" ,第三段中的"we found that negotiators... a hostile mediator than in the presence of a nice one"以及最后一段中的" hostility can pay off in certain situations"可知,作者主要介绍调解者采取的敌对态度的出乎意料的力量,所以The Surprising Power of Hostility 作文章的标题最佳, 故选D。
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