Question

听下面一段较长对话，回答以下小题。

1.What’s wrong with the tour guide?

A. She was not familiar with the area. B. She overcharged the man.              C. She complained a lot on the road.

2.How long did the man’s trip last?

A. About three days. B. About a week. C. About half a month.

Answer

1.A

2.B

【解析】

W: Hello. Red Maple Travel Agency. How can I help you?

M: My name is Roger Smith. I’m calling to make a complaint.

W: Oh, I’m sorry to hear that. What is it then?

M: My friends and I were promised an experienced guide on our trip to Florida. Instead, we ended up with someone who didn’t know the area any more than we did. She even got us lost.

W: May I ask when you had that trip, Sir?

M: Last month, from 12th to 19th, and the tour guide’s name is Mary Stone.

W: I see, Sir. We’ll deal with it soon and give you our reply.

1.此为听力题，解析略。

2.此为听力题，解析略。