The idea came to him when he least expected it. Alvin Irby was at a _________ when he saw one of his former students sitting in the shop with a ________ look on his face. That’s when Irby realized that by ________ barbershops with books, he might be able to ________ young black boys to read.
Irby, a former kindergarten and first grade ________, knows how important it is for young children to read. He also knows that young black boys ________ often don’t have adult male role models who inspire them to read.
That’s where the barbershops come in.
Irby ________ Barbershop Books as a way to not just get books into the _______ of young black boys, but also create community reading spaces in a place where kids go _________. Since its launch in 2013, the program has created kid-friendly reading spaces in 50 barbershops in 12 states ________ the United States.
“Our belief is that if we can create positive reading _______ early and often for young black boys, then they will choose to read for _______. Because they will ______ themselves as readers.” Irby noted, adding, “This is really _______barbershop Books is about, getting young black boys to say three words: I’m a _________.”
Irby’s idea is _________. And it will continue to _________ thanks in part to the National Book Foundation Barbershop Books recently won the organizations 2017 Innovations in Reeling prize. It is _______ to programs that use reading to make a social impact. The _______ comes with a S10,000 prize. Irby plans to use the prize money to bring Barbershop Books to more communities and to ________ training programs for barbers so that they can create their own community reading spaces.
1.A. bookshop B. restaurant C. barbershop D. school
2.A. surprised B. delighted C. excited D. bored
3.A. combining B. distinguishing C. decorating D. enlarging
4.A. make B. inspire C. suggest D. challenge
5.A. student B. teacher C. coach D. friend
6.A. in charge B. in public C. in exchange D. in particular
7.A. promoted B. advertised C. launched D. prohibited
8.A. heads B. arms C. eyes D. hands
9.A. comfortably B. frequently C. consequently D. specially
10.A. throughout B. by C. from D. beyond
11.A. words B. results C. experiences D. distinctions
12.A. fun B. work C. play D. sorrow
13.A. serve B. design C. identify D. declare
14.A. where B. why C. how D. what
15.A. player B. reader C. competitor D. singer
16.A. catching on B. carrying out C. taking over D. put down
17.A. pass B. express C. provide D. leave
18.A. shown B. delivered C. thrown D. given
19.A. affection B. product C. award D. arrangement
20.A. offer B. develop C. operate D. attend
Hotels should be as good as their guests think they are. Guest satisfaction is quite important to any hotel. 1. And even in many cases they will have to go above and beyond to impress the guests.
2.
In today’s world where everything is available on the Internet, customers tend to get their first information about the hotels online. The guest experience begins long before they arrive at the front desk to check in.
Know your customers.
Customer satisfaction is more than just a smile when you greet them. Knowing the customer base is what matters the most. Connect with your guests before they arrive at the front desk. 3. It will help the hotel to add some touches and details that personalize the guest experience.
Train your staff.
4. A staff well-trained in dealing with the complaints, but more importantly avoiding them in the first place, will do better overall. Your employees must be friendly, welcoming and approachable.
Respond to guest feedback(反馈).
The hotel industry can be a tough one with requests and complaints coming in online, by email, phone or in person. So it’s important to actively respond to guest feedback. 5.
A. Use social media to learn more about them.
B. A good website improves the customer experience.
C. Hotels need to provide the guests experience as promised.
D. It’s a must-have service that all guests expect when they arrive.
E. Every member of the hotel plays a significant role in the guest experience.
F. You can’t make each person who stays in the hotel feel like they are at home.
G. When you do this, you are showing other travelers that you value the opinion of your guests.
Differences in time zones complicate international phone calls. But even more important are different concepts of time and approaches to time in different cultures.
People from the USA as well as other North Americans believe “Time is money”. This value of time is rooted in their ancestors. Early in the 17th century, their ancestors arrived on the Atlantic coast, a new, undeveloped land. To survive in the tough environment, they had to struggle day and night. Time meant so much to them that they had not even one second to waste. After decades of struggle, they developed the value of efficient use of time and passed it down. Thus far, the Americans are still eager to finish things quickly and are impatient with too reflective(深思熟虑的) people.
In some countries, the American work style of speeding everything up will have no significance. In the Arab East, the more important you are, the faster service you get. Close relatives take absolute priority; non-relatives are kept waiting. In the Middle East, a deadline, which is often established to show the degree of urgency or importance of work, will do nothing but stop the Middle Easterners from working, because they consider it rude and overly demanding.
Another aspect reflecting different concepts of time is the classification of monochronic-time and polychronic-time by Edward T Hall. People from monchronic(共时性的) cultures, such as the Germans, the Austrians, the Swiss and the Americans, do only one important thing at a time. In polychromic(多元时间模式的) cultures, people such as Arab, Asians and Latin Americans take an entirely opposite approach. They do several things at once. Time commitments, e.g. deadlines, schedules, are taken rather casually and changed often and easily. Miscommuication will arise when people from two cultures contact. Charlies Hawkins, a U.S. teacher, told me that many a time his appointments with Indians were interrupted constantly, not only by private phone calls, but also by long conversations with other people and even the neighbor’s children, which displeased and even annoyed him.
1.Why did the ancestors of the North Americans believe “Time is money”?
A. They had to work efficiently to survive. B. They got the idea from their past generations.
C. They didn’t like to deal with reflective people. D. They formed the habit of finishing work ahead of time.
2.What can be concluded from Paragraph 3?
A. Deadlines will make American people angry.
B. In the Arab East, you’d better speed everything up.
C. Middle Easterners can’t deal with demanding work.
D. People from the Arab East attach importance to relationship.
3.What can we learn about people from monochronic cultures?
A. They tend to interrupt others constantly. B. They can’t tolerate lateness or interruptions.
C. They are more likely to change their schedules. D. They like to schedule several activities at the same time.
4.Which of the following would be the best title for the text?
A. The importance of the diversity of culture B. The relationship between efficiency and culture
C. Different time values in different cultures D. Monochronic culture and polychronic culture
For people, many other animals, family matters. Consider how many jobs go to relatives. Or how an ant will cruelly attack intruder(入侵的)ants but rescue injured, closely related nest-mates. There are good evolutionary reasons to aid relatives, after all. Now, it seems, family feelings may stir in plants as well.
A Canadian biologist planted the seed of the idea more than a decade ago, but many plant biologists regarded it as heretical—plants lack the nervous systems that enable animals to recognize kin(家族), so how can they know their relatives? But with a series of recent findings, the belief that plants really do care for their most genetically close peers—in a quiet, planty way—is taking root. Some species control how far their roots spread, others change how many flowers they produce, and a few tilt(倾斜)or shift their leaves to minimize shading of neighboring plants, favoring related individuals.
“We need to recognize that plants not only sense whether it’s light or dark or if they’ve been touched, but also whom they are interacting with,” says Susan Dudley, a plant evolutionary ecologist, whose early plant kin recognition studies sparked the interest of many scientists.
Beyond broadening views of plant behavior, the new work may have a practical side. In September 2018, a team in China reported that rice planted with kin grows better, a finding that suggested family ties can be used to improve crop yields. “It seems anytime anyone looks for it, they find a kin effect,” says Andre Kessler, a chemical ecologist at Cornell University.
1.Why are ants mentioned in the first paragraph?
A. To show how cruel ants are to their enemies.
B. To lay foundation for the idea of plants’ family feelings.
C. To introduce the topic of how family matters to animals.
D. To explain why people usually give more jobs to their relatives.
2.Which of the following words has the closest meaning to the underlined word “heretical”?
A. Indescribable. B. Understandable. C. Impossible. D. Traditional.
3.What may be the plants’ way of expressing their care for relatives?
A. They stop producing flowers to avoid competition.
B. They spread their roots far so as to protect their peers.
C. They care for their injured peers by silently taking roots.
D. They move their leaves to share sunlight with their close peers.
4.What can be inferred from the text?
A. Different plants mustn’t be planted together.
B. Corn planted with corn can produce more than that with rice.
C. China has put the idea into wide practice and achieved great success.
D. The closer rice is planted with their relatives the more they will produce.
You’re so young right now, but I hope this letter will be helpful to you one day when you’re older. I feel it is my responsibility, as a mother of two little girls, to lead you down a path that is relatively healthy when it comes to beauty and self-image. In a lot of women’s eyes, I’ve probably already failed in this aspect due to a lot of pink Barbie dolls in Vera’s room right now.
But I will say this about Barbie dolls: I played with Barbie dolls for many years when I was growing up and here I have a healthy body and a positive image. I have a master’s degree, a successful career and a published book. If Barbie dolls were really so damaging to my femininity(女人气质) and self-image, I highly doubt whether I could list all of these achievements.
It’s hard for women not to worry about our weight or to wish we could afford more stylish clothes. It’s hard not to want someone else’s hair or eyelashes. We women go round and round in circles, holding hands and trying to be one another sometimes. The thing I’ll tell you is this: not even the prettiest of us feel settled. The girl you think looks the most perfect in all the world is probably the girl who wants to change herself more than anyone else.
Don’t let that message carry any weight within yourselves. You are not worthless. You are so full of love and light and you should let it shine through your every second. If someone pushes you down for standing tall then just push yourself back up and stand even taller, and know that the reason why they pushed you down in the first place is just that they’re scared. I want to tell you that I have never in my life felt more beautiful than when I have stood my tallest.
1.What does the author think about Barbie dolls?
A. They did no harm to her image. B. They enable her to achieve a lot.
C. They prevented her development. D. They contributed to her promotion.
2.What can we learn from the third paragraph?
A. It’s women’s nature to be envious. B. It’s easy to read women’s thoughts.
C. Women like to be close to each other. D. Women tend to pursue a perfect appearance.
3.What does the author suggest her daughters do?
A. Try to be the most beautiful. B. Stand tall with love and toughness.
C. Compare themselves with others to improve. D. Push others down on the way to be the tallest.
4.What’s the author’s purpose in writing the letter?
A. To tell her daughters what real beauty is. B. To warn her daughters of the trouble in life.
C. To share with her daughters all her experience. D. To persuade her daughters to follow her example.
Tsinghua University Careers Fair 2019 Notice
More than 300 employers will attend the 2019 careers fair. A variety of international occupations including those related with The Belt and Road Initiative (BRI) will be provided for all graduates, comprising international students. The details are notified as follows.
1.Procedure
Time: 13:30-17:00, Thursday, March 21st.
Venue: Main Gymnasium (Sports Center), Tsinghua University
13:30-14:30 Only open for Tsinghua students
14:30-17:00 Open for all students across universities
(To help the students with precise information, those international positions related to BRI and the like or recruiting international employees will be marked with red signs, while others marked with blue signs.)
2.Materials prepared
CV, student card, ID card (international student please show passport), employment reference letter, copy of certificate, etc.
3.Notes
①Priority(优先权) is given to Tsinghua students between 13:30 to 14:30. Please enter the gymnasium with your student cards and ID card.
② All students could enter the gymnasium between 14:30 to 17:00.
At 14:00-16:30, March 21st, every non-Tsinghua student can get a ticket for free and enter at the south gate on the second floor of main gymnasium with valid student card and ID card (international student please show passport).
③ Student can only enter gymnasium through the south gate on the first floor, and exit through the north gate. The east and west are emergency exits, which are only open for emergency circumstances.
④Please take care of your belongings and do not smoke in the crowded venue.
⑤In order to ensure the security of students, no entry shall be allowed temporarily once the venue of the careers fair is crowded. Please understand, cooperate actively and follow the instructions of the staff.
⑥There are emergency exits in the venue, in case of an emergency, please remain calm, follow the instructions, and exit orderly.
1.What is the time for students from Peking University to enter the 2019 careers fair?
A. 13:30-17:00, Thursday, March 21st B. 13:30-14:30, Thursday, March 21st
C. 14:30-17:00, Thursday, March 21st D. 14:30-17:30, Thursday, March 21st
2.International students can enter the Sport Center with _________.
A. CV and student card B. ID card and passport
C. student card and passport D. student card and ID card
3.What can we learn from the notice?
A. Tsinghua University Careers Fair 2019 is intended for Tsinghua students only.
B. Students should enter the gym through the west gate and exit through the east one.
C. More than 300 employers except those related with BRI will attend the 2019 careers fair.
D. No entry shall be allowed temporarily once the venue is full to make the Fair go on smoothly.
