Question

    In my senior year of high school, I got a part-time job working at the local coffee shop. One miserable rainy day, Hank, one of my regular customers came in looking depressed and defeated. My co-worker and I asked what the problem was and if we could help, but he said he wouldn’t want to tell any details. He just felt like going into bed, pulling the sheet up over his head, and staying there for a few years, and I knew exactly how he felt.

Before he left, I handed him a bag along with his iced coffee. He looked at me questioningly because he hadn't ordered anything but the coffee. He opened the bag and saw that I had given him his favorite type of doughnut (油炸圈饼).

“It's on me,”I told him.”Have a nice day.”

He smiled and thanked me before turning around and heading back out into the rain.

The next evening, when I was in the middle of making coffee, Hank drove up to the window. But instead of ordering anything, he handed me a single pink rose and a little note. I waited until I saw his Jeep leave the parking lot, then I ran to the back of the shop and read the note. It read:

Christine,

Thanks for cheering me up yesterday. It is so nice to meet someone that’s genuinely sweet, warm and thoughtful and unselfish. Please don't change your ways because I truly believe that you will succeed. Have a great day!

Hank

As time went on, I did come across more complaining customers. But anytime I felt depressed, I thought of Hank and his kindness. Then I would smile, hold my head up high, clear my throat and ask politely,”How can I help you?”

1.Why did Hank look depressed and defeated?

A.He couldn’t afford a coffee any more.

B.He had been caught in the rain.

C.Something unpleasant had happened to him.

D.He was tired and wanted to have a good sleep.

2.Why did Hank leave the author a note?

A.To show his appreciation to the author.

B.To encourage the author to work harder.

C.To make suggestions to the author.

D.To make an explanation of his condition.

3.What do we learn from the last paragraph?

A.The author enjoyed himself at work.

B.The author met few complaining customers.

C.Hank never came to the coffee shop again.

D.Hank’s kindness kept the author positive.

4.What does the author intend to tell us through the text?

A.It’s hard to meet the needs of every customer.

B.A small act of kindness makes a great difference.

C.It’s important to have a positive attitude at work.

D.Kind words are worth much and cost little.

Answer

1.C

2.A

3.D

4.B

【解析】

这是一篇记叙文。讲述了作者上高中时在一家咖啡馆兼职，每天都要面对形形色色的顾客。有一天，作者送给了一位沮丧的老顾客一袋甜甜圈，第二天这位顾客向作者表达了感谢。每当作者沮丧时就会想起顾客鼓励的话语，它激励作者振奋精神。

1.推理判断题。根据第一段中My co-worker and I asked what the problem was and if we could help, but he said he wouldn’t want to tell any details. He just felt like going into bed, pulling the sheet up over his head, and staying there for a few years, and I knew exactly how he felt. 我和同事问出了什么问题，能不能帮忙，但他说他不想透露任何细节。他只想躺在床上，把被单拉过头顶，在那里呆上几年，我完全了解他的感受。可知，汉克应该是遭遇了令人沮丧的事情。故选C项。

2.细节理解题。根据倒数第二段中Thanks for cheering me up yesterday. It is so nice to meet someone that’s genuinely sweet, warm and thoughtful and unselfish. 谢谢你昨天鼓励我。能遇到一个真正甜美、温暖、体贴、无私的人真是太好了。可知，汉克写信的目的是为了展示他对作者的感激。故选A项。

3.推理判断题。根据最后一段中But anytime I felt depressed, I thought of Hank and his kindness. Then I would smile, hold my head up high, clear my throat and ask politely,”How can I help you?” 但每当我感到沮丧时，我就会想起汉克和他的善良。然后我微笑着，昂起头，清了清嗓子，有礼貌地问:“我能帮你什么忙吗?”可知，汉克的善意的话语使作者保持乐观。故选D项。

4.推理判断题。根据第二段中He opened the bag and saw that I had given him his favorite type of doughnut (油炸圈饼).“It's on me,” I told him.” Have a nice day.” He smiled and thanked me before turning around and heading back out into the rain.以及最后一段中的But anytime I felt depressed, I thought of Hank and his kindness. Then I would smile, hold my head up high, clear my throat and ask politely,” How can I help you?”可知，作者送给顾客一袋甜甜圈，使顾客由沮丧变得开心，每当作者沮丧时就会想起顾客的善良，它就会激励作者振奋精神，这都说明了一个小小的善举会产生很大的影响。故选B项。