About 10 years ago I was having my annual party and my niece came to see me. As she _______ around the room, she noted that my employees seemed happy. Then, I asked her how she thought I did that. “I'm sure you treat them _______” she replied. “That's half of it.” I said. “Do you know _______ the other half is?”
She didn't have the answer. So what's the answer? I _______the unhappy people. People laugh at this point. I wish I were _______. I'm not. I have learned that as a manager you cannot make everyone happy. Good _______ requires training, communicating and patience.
Don't _______ me wrong. This doesn't happen a lot. There's no joy in the _______ of firing someone. And it's not always the employee's _______— there are many bad bosses out there. And not all employees __________ your company. I don't have a Ph.D., an MBA, or even an economics degree.What I do have is a __________ company. Now I know some people argue that a business is __________ making money, and not everyone has to be happy. When you __________ a company, you have the right to __________ yourself with the people you choose.
I have a good day today. Not __________ I've got a big order or great __________ reports. I have wonderful people working for me. They care. They are committed (尽心尽力的). __________, they understand the whole customer-staff-company triangle, where all of the aspects __________ each other. When you have the right people, business is much __________. I know because I have __________ it.
1.A.showed B.looked C.turned D.came
2.A.nicely B.firmly C.strictly D.seriously
3.A.which B.that C.what D.who
4.A.trick B.hire C.dislike D.fire
5.A.crying B.joking C.cheating D.regretting
6.A.assessment B.agreement C.management D.employment
7.A.bring B.think C.treat D.get
8.A.way B.chance C.act D.form
9.A.decision B.failure C.fortune D.fault
10.A.fit B.believe C.choose D.understand
11.A.funny B.busy C.happy D.large
12.A.with B.beyond C.into D.about
13.A.leave B.join C.own D.share
14.A.relax B.help C.amaze D.surround
15.A.until B.because C.after D.that
16.A.physical B.medical C.political D.financial
17.A.Besides B.However C.Otherwise D.Therefore
18.A.support B.fight C.hold D.hurt
19.A.busier B.easier C.safer D.higher
20.A.made B.forgotten C.got D.put
You often find somebody who works around you complaining all the time, don’t you?1. About 70% of Americans say being around nonstop complainers sometimes has a bad influence on them. Luckily, here are 4 tips to help form positive patterns.
1. Self-awareness
When a negative thought pops into your mind, immediately correct it. Instead of telling yourself “That’s a nice shirt, but I can’t afford it,” change the message to “That will look great with my black pants when I can afford it.” 2.
Of course, everyone complains sometimes. But the less frequently you complain, the better you will feel.
2. Distance yourself
3. Excuse yourself and go somewhere quiet, somewhere outdoors in the fresh air. Think of something pleasant before returning. You have to take this seriously because negative people can and will pull you into the quicksand (困境).
3. Don’t try to change complainers
If you find yourself trapped in a group of complainers in a meeting or at a social event, simply choose silence. Let their words bounce (弹起) off you while you think of something else. Attempting to stop the complaining can make you a target. 4. If someone says, “I hate Mondays, weekends are too short,” try to think, “I’m glad I rested up over the weekend, so I’m ready to make some improvement on that big project.”
4. 5.
When someone is shouting at you angrily, throw the responsibility back at them by asking, “So what do you intend to do about it?” In most cases, complainers don’t really want a solution. They just want to speak them out. If you make them aware that they themselves have to find the solutions, they will leave you alone and find someone else to complain to. If so, you will be happy.
A. Find solutions
B. Change responsibility
C. You have got a lot of company.
D. By doing this, it will lead to positive behaviors.
E. But you can redirect the discussion in your own mind.
F. You will never know what they are going to talk about.
G. Whenever possible, escape from negative conversations.
As globalization continues to make the world a smaller place, and goods become more accessible across borders,concerns about food safety in the AsiaPacific region have steadily risen over the years. An APEC forum is being held in Beijing, to find ways to better address the problem.
156 participants from 19 APEC economies and 4 non-APEC members attended the APEC Food Safety Cooperation Forum. Created 7 years ago, the forum has been actively looking for ways to strengthen food safety standard in the region, without affecting trade.
“As consumers are faced with more varieties of food, the potential food safety risk also becomes bigger. This forum has helped APEC economies to cooperate in supervision (监督), exchange information, and improve the overall food safety standard in the AsiaPacific region,” said director of China's General Administration of Quality Supervision Wu Qinghai.
For the first time the forum has brought together highlevel regulators, academics, and industry stakeholders to talk about their respective roles in safety supervision. They say governments alone cannot shoulder this heavy duty.
In China, the continuous food safety problems have greatly hurt consumers' confidence in domestic products; therefore more turned to imports. However, problems related to quality of those imported goods also began to show. In July this year, more than 400 batches (批)of food imports from 35 countries and regions were found substandard by the country's top quality supervisor.
Governments and industries have been brought closer by this forum. As food moves more freely beyond borders, this forum is hoped to promote safety control cooperation, so APEC members can better benefit from the economic integration (经济一体化).
1.What kind of function can the forum play?
A.It has greatly influenced the economy in the area.
B.It has long been able to put every side's efforts together.
C.It helps to bring government regulators and industries together.
D.It has found ways to deal with safety problems.
2.The last but one paragraph tells us that ________.
A.the Chinese customers are more satisfied with their food safety
B.food imported from other countries are indeed high in quality
C.many Chinese customers would rather buy some foreign food
D.there are only 35 countries and regions exporting food to China
3.The underlined word “address” in the first paragraph can be replaced by “________”.
A.send a letter about B.deal with
C.deliver a speech on D.call off
4.According to the article, which of the following statements is WRONG?
A.People can buy foreign food more easily than ever.
B.The more varieties of food, the bigger the potential food safety risk.
C.Food safety problems have appeared many times before this forum.
D.Governments have started their cooperation with academies and industries before this forum.
Friendly doctors are “bad for their patients’ health”, researchers have warned as a new study revealed two thirds of young doctors struggle to be truthful with patients they like.
Blurring (使……模糊) the lines between social and professional relationships can affect the level of care offered and prevent patients from being honest about important side effects.
“Doctors should avoid adding patients as friends on Facebook, they should not hug or allow patients to call them by their first names.” regulators have warned. “Those who break the boundaries will face some punishment.”
It comes as a survey of 338 oncologists (肿瘤科医生) under the age of 40, found 59 per cent said they found it difficult to tell the truth to those patients they liked. Sixty per cent of respondents said if doctors felt too close to their patients, it could prevent them from making objective decisions about a person’s care.
Lesley Fallowfield, of Brighton and Sussex Medical School, said: “Oncology is a profession that can be enormously rewarding but is filled with many challenges. Young oncologists have to master dealing with anxious patients who are facing a life-threatening disease; conveying the true prognosis (预后); discussing the complexity of modern treatments; and explaining the unavailability of some drugs, the side-effects of treatment, and likely treatment aims.”
But she said, “Those doctors who have entered the profession in the age of the ‘Internet world’are more likely to fall victim to blurring the professional boundaries with patients.”
She said: “The difficulty, if you hug and kiss patients, if you allow them to call you by your first name, is that quickly the relationship can become confused as a social one rather than a professional one. Doctors become confused, ‘I really like this person, how can I bear to tell them that they’re going to die?’ They find it more difficult to be objective.”
1.Why are friendly doctors bad for their patients’health?
A.They don’t like to cheat patients.
B.They are not good at treating patients.
C.They find it not easier to be objective to the patients.
D.They seldom blur the relationship with patients.
2.What should doctors do according to the regulations?
A.Add patients as friends on Facebook.
B.Have close connection with patients in life.
C.Always be cold to patients.
D.Keep a proper distance to patients.
3.Which opinion will Lesley Fallowfield agree with?
A.Oncology is a rewarding profession without challenges.
B.The Internet makes it easier for young doctors to break the boundaries.
C.It’s not the duty of doctors to deal with patients’ anxiety.
D.Becoming friends with patients will help them recover soon.
4.Young oncologists will face the following challenges except_____________.
A.dealing with a lot of life-threatening diseases
B.discussing difficulties of treatment with patients
C.explaining the reason for the lack of some medicine
D.informing patients of the possible results of the treatment
Airport Express
With the Airport Express, you are never far from town. There is a train every 10 minutes, ready to rush you between the airport and Hong Kong Station in the heart of the shopping and commercial district in about 24 minutes. Or travel to the Asia WorldExpo in just 1 minute from the airport.
Airport Express service hours
Mon.—Fri.: 5:50 a.m. to 1:15 a.m.
Sat.—Sun.: 5 a.m. to 2 a.m.
Tickets
There are three types of tickets for travelling to and from the airport: Single Journey Ticket, Round Trip Ticket and Same Day Return Ticket. Single Journey Ticket and Same Day Return Ticket are valid (有效的) on the day of issue. Round Trip Ticket is valid for 30 days from the day of issue. You can also use the Octopus Card for the Airport Express. (The Octopus Card is an electronic storedvalue ticket and it can be used on most public transport. The fare will be deducted from the storedvalue card each time, so you do not have to carry heavy coins. The card is valid for three years after value has been added.)
Travel tips
●Children under 3 travel for free.
●Passengers travelling on the Airport Express are now able to write emails and do online searches with WiFi service.
●For more information about the Airport Express, please visit www.hongkongairport.com or call 0085221818888.
1.What is good about the Octopus Card?
A.It saves money for its users. B.It is sold in every store.
C.Its validity is unlimited. D.It avoids its users carrying coins.
2.What can we know about the Airport Express?
A.Hong Kong Station is just 1 minute distance from the airport.
B.Single Journey Ticket is acceptable for 30 days.
C.Children are free of charge for tickets.
D.Passengers can surf the Internet in the Airport Express.
3.What is the main purpose of the passage?
A.To provide suggestions about the Airport Express.
B.To promote the Octopus Card.
C.To inform readers of the Airport Express.
D.To introduce the Airport Express schedule.
You’ve probably heard about sports coaches, fitness coaches, vocal music teachers, career counselors, psychiatrists (精神病医师) and other specialists who teach skills and help us cope with daily life.
But there’s a rapidly growing kind of professional who does a little bit of everything. She or he is called a “life coach”. People who are at crossroads in their lives and corporations that want to give certain employees a career boost are turning to them for help.
The idea that one person’s success story can change other people’s lives for the better goes back at least to the 1930s. Dale Carnegie’s famous self-improvement program “How to Win Friends and Influence People” came along soon thereafter.
But this new style of life coaches includes more than enthusiastic speakers or writers. They use their own experiences in business, sports, military service, or psychotherapy (心理疗法) to help others make critical life decisions.
They often give their approach a slogan, such as “energy coaching” or “fearless living” or “working yourself happy”.
Dave Lakhani in Boise, Idaho, for instance, works with salespeople to develop what he calls a “road map”. He says an ongoing relationship with a coach is like having a personal fitness trainer for one’s career and life outside work.
Lakhani’s Bold Approach coaching firm also donates some of its time to help people who are anything but successful — including battered women and struggling single mothers.
But others in the so-called “helping professions” are not thrilled about the life-coaching movement. They say that anyone, trained or untrained, can call himself or herself a life coach, and that slick (华而不实的) promoters who mess with people’s lives can do more harm than good.
1.Which of the following is the best title for the passage?
A.Working Yourself Happy
B.Life Coaches Help with Tough Decisions
C.How to Cope with Daily Life with Life Coaches
D.The Life-Coaching Movement
2.The underlined phrase “life coach” in Paragraph 2 means “ ”.
A.the career counselor who teaches skills
B.the psychiatrist who helps us cope with daily life
C.the fitness coach who teaches us lessons
D.the specialist who helps us make important life decisions
3.The last paragraph is mainly about .
A.the introductions of life coach
B.the disagreements of life coach
C.the effects of life coach
D.the experiences of life coach
4.What is the author’s attitude towards life coaches?
A.Cautious. B.Approving.
C.Casual. D.Disapproving.
