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阅读下面文章,在空白处填入1个适当的单词,或括号内单词的正确形式。 There ...

阅读下面文章,在空白处填入1个适当的单词,或括号内单词的正确形式。

There are always some people spreading negativity in the work place. For them, the temperature is never right, the boss is always a fool, the canteen food is awful, and they feel they are treated 1. (fair).

Career experts say such habitual complainers are highly contagious(会蔓延的),  2. attitudes can easily affect an entire team in a company. “While some complaints might be reasonable,  3. are taken from thin air (无中生有).” said Li Ming, HR manager at Wal-Mart.

It is especially hard to deal with complaints 4. work as you can’t just walk away or put your colleagues’ words out of mind. If you do, it will hurt your co-workers and you might be isolated(孤立). In a team-based company you belong to a group and need to behave properly. But don’t show too much sympathy(同情、支持). Listening passively to others’ complaints could damage your image and give others the impression  5. you agree with them. “Listen to the whiners (抱怨者) actively,” said HR Li. “Help them find a solution, or see  6. there are ways to improve the situation.”

Zhai Min, 24, a software engineer at Kingdee International Software Group in Shenzhen, found that three elderly workers liked to complain about everything, 7.extended working hours to cheap hotels on business trips. “I let them talk about their opinions,” she said, “They feel better when  8. (tell) someone how they want things to be.”

But listening actively is far from enough. Wang Dianxue, 27, is an Internet engineer at Beijing Push Marcom Group. His co-workers always complain that their computer systems are not working properly. “I ask about the specifics (细节) and work together with them  9. (handle) everything technically.” he said.

HR managers believe that when staffs complain, it is more a matter of recognition than an actual problem. “The real problem is that the whiners don’t feel they are being taken seriously,” said Xu Jun, HR manager at Guangqi Honda Automobile Co., Ltd. “ 10. (give) them advice and the problem will usually disappear.”

 

1.unfairly 2.whose 3.others 4.at 5.that 6.whether (if) 7.from 8.telling 9.to handle 10.Give 【解析】 本文是说明文,文章关于如何应对员工的抱怨提出建议。 1.考查副词。句意:他们觉得他们受到不公平地对待。修饰句子的谓语动词are treated,应该用副词。故填unfairly。 2.考查定语从句。句意:职场专家表示,这种习惯性的抱怨者具有高度传染性,他们的态度很容易影响一个公司的整个团队。分析句子结构,空后面是定语从句,修饰先行词such habitual complainers,在从句中作定语,可理解为“这些习惯抱怨者的态度”,因此用whose引导用语从句,意思为“….的。”故填whose。 3.考查代词。句意:虽然有些投诉可能是合理的,但是其他投诉则是无中生有的。此处为并列结构“some …others….”意思为“一些…另一些”。故填others。 4.考查固定短语。句意:处理工作中的投诉尤其困难。固定短语at work “在工作中”。故填at。 5.考查同位语从句。句意: 被动地倾听别人的抱怨会损害你的形象,给别人留下你同意他们的印象。分析句子结构,空后面是同位语从句,修饰先行词the impression;同位语从句不缺少任何成分,因此用that引导。故填that。 6.考查从属连词。句意:帮助他们找出一个解决方案,或者看看是否有办法改善这种情况。根据句意,此处用whether或if引导宾语从句,意思为“是否”。故填whether (if)。 7.考查介词短语。句意:24岁的翟敏s深圳金蝶国际软件集团软件工程师。她发现三名年长的员工喜欢抱怨每件事,从延长工作时间到出差时住便宜的旅馆。根据句意,应是短语from…to …“从…到…”。故填from。 8.考查非谓语动词。句意:当他们告诉他们别人他们希望情况是什么样子的,他们会感觉好些。此处是状语从句的省略形式;tell和句子的主语they之间是主动的关系,因此用现在分词。故填telling。 9.考查非谓语动词。句意:我询问具体情况,并与他们一起,从技术上处理一切。根据句意,此处用不定式作目的状语,意思为“为了…”。故填to handle。 10.考查祈使句。句意:给他们建议,问题通常会消失。分析句子结构,根据后面的“and the problem will usually disappear” 可知,此处为句型“祈使句+and+陈述句”,因此give用动词原形。故填Give。
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    One of the areas of our body which conveys most about how we feel is how we move our hands and arms. 1. ,but most often they occur unconsciously and naturally.

2.. Open hands and arms, especially extended, and with hands up in front of the body at chest height, indicates that what you're saying is important, and, especially when people are speaking in public, a pointing finger or a hand waving above the shoulders stresses a personal point. However, research shows that people often find speakers who point their fingers a lot rather annoying.

Openness or honesty. 3., they will often hold one or both of their hands out to the other person. Footballers who have just committed a foul(犯规) often use this gesture to try to convince the referee that they didn't do it.

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Feeling defensive. Arms folded tightly over the chest is a classic gesture of defensiveness and indicates that you are protecting yourself. It is often seen among strangers in queues or in lifts or anywhere where people feel a bit insecure. People also sometimes use this gesture when they are listening to someone, to show that they disagree with what is being said. 5.!

A.Saying something important

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    “Regardless of social class, race and age, men say they hate to shop,” says Zukin, City University of New York sociology professor. “Yet when you ask them deeper questions, it turns out that they like to shop. Men generally like to shop for books, music and hardware. But if you ask them about the shopping they do for books or music, they'll say, ‘Well, that's not shopping. That's research.’”

In other words, what men and women call “buying things” and how they approach that task are different.

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    Two years ago, photographer Gen started his latest project visiting local communities in Latin America. The photo that gave birth to his “You are so beautiful” project was entirely unplanned.

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When asked to have her photo taken, Mathilda from Quetzaltenango, Guatemala, said, “I don’t have any teeth. Please don’t make me laugh.” After being told she was beautiful, she didn’t seem to mind anymore. “She and I laughed a lot. It was a nice moment.” Gen said.

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D.To tell us more earthquakes will happen in the future.

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