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Knowledge Management Thanks to advances ...

Knowledge Management

Thanks to advances in computers, modem means of communication and the Internet, information has become easier to obtain. It is now much more significant in our daily lives.

Organizations believe that having better information leads to better decision making. 1. Too much information makes it difficult to decide which pieces of information are useful in making the best decisions and which are not. Selecting and obtaining the right information and using it well can give an organisation a competitive advantage. This is how the field of “knowledge management” ,or KM, arose.

2. In fact, we need to distinguish between data, information and knowledge. Some concrete examples can help. Looking at the daily transactions of a shop, I may see that 12 units of product X have been sold this month—that is an interesting piece of data. 3. I can change this data into valuable information if I know that 20 units of product X were sold the previous month— this informs me that sales in that item have dropped. So data + context = information. Now, based on my years of experience working in the shop and my familiarity with my costumers, I can use my knowledge to decide whether I should order more of the same product or not.

4. The first is the activity of obtaining the best information. This often relies on technology, such as powerful computers, to filter or store information. 5. So, knowledge can flow easily through the organization. The other part is the more human side, which focuses on employees exploiting (利用)the information to create competitive advantage for the organization.

Companies that adopt KM strategies believe that they will achieve better results because they exploit the potential of both modem technological advances and good old-fashioned experience.

A.Therefore, KM can be divided into two parts.

B.It also relies on good networks of communication.

C.And it is being adopted by more and more businesses today.

D.In order to understand what KM is, it is necessary to define it.

E.But I cannot make a decision based on it because it lacks context.

F.My insight tells me that after a while my customers will go back to buying product X.

G.However, with greater access to information comes the problem of information overload.

 

1.G 2.D 3.E 4.A 5.B 【解析】 本文是说明文。拥有更好的信息可以做出更好的决策,但现实生活中又存在信息超载,所以知识管理很重要。文章介绍了什么是知识管理及其构成部分。 1.上句说明拥有更好的信息可以做出更好的决策,下句说明了太多的信息使得人们很难决定哪些信息对做出最好的决定有用,哪些没有用的情况。空白处应该和上句转折,引出下句情况。G项:然而,随着信息获取的增多,信息超载的问题也随之而来。承上启下符合文意,故选G。 2.上段最后一句引出了knowledge management or KM(知识管理)这种说法,下句说明我们需要区分数据、信息和知识,并运用具体例子进行了解释说明。D项:为了理解KM是什么,有必要对它进行定义。承上启下,连接前后。故选D。 3.上句列举了一家商店的日常交易情况,说明了什么是data。下句说明要将这些数据转换为有价值的信息,用data + context = information.说明了context的重要性。E项:但我不能在此基础上做出决定,因为它缺乏背景。承上启下,故选E。 4.根据本段中The first is the activity of obtaining the best information.和The other part is the more human side.说明了两部分及其作用,A项:因此,KM可以分为两个部分。统领全段,概括了本段内容。故选A。 5.上句介绍获取最佳信息通常依赖于技术,如强大的计算机,来过滤或存储信息。B项It also relies on good networks of communication与上句并列,说明了还依赖于良好的沟通网络。故选B。
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