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听下面一段较长对话,回答以下小题。 1.What is the problem ...

听下面一段较长对话,回答以下小题。

1.What is the problem with the man’s computer?

A.It can’t be started any more.

B.It breaks down again and again.

C.It keeps working very slowly.

2.What is the man’s requirement?

A.To change it for a new one.

B.To ask for an apology.

C.To refund it or have it repaired.

3.How is the problem solved?

A.The man will get the computer repaired.

B.The woman will have the computer refunded.

C.The man will get a completely new computer.

 

1.B 2.C 3.A 【解析】 【原文】 W: Hi, Customer Service Desk. What can I do for you today, sir? M: Good morning. I bought this computer here a few months ago. It is frequently down. Can I return it or get it fixed? W: Do you have your receipt with you? M: Yes, I do. W: When did you buy it from our store? M: Four months ago. W: I’m sorry. You can’t return it. In order to receive a refund, you must return goods to the store within 90 days of purchase. M: What can I do now? W: You can call the manufacturer to fix it. Their phone number should be in the direction book that came you’re your computer. M: Okay. I understand. Thank you. W: You’re welcome.
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