I went out to breakfast this morning to meet a friend. It was________. But what wasn't so lovely was the lady who took our________.
She spoke in a way that was________, unhappy certainly not friendly and sort of rude. Working in hospitality（服务行业）myself, I ________it.
When it was my turn to________her and order. I thought to myself, "What can I do here to make her day, to appreciate her, to make her________?"
Surely there must be________I could sincerely compliment（称赞）her on. Then there it was, and I________immediately.
It was her________. She had the most incredibly well spoken and clear voice. It was SO good. And that was what I would________her for.
So after she took my order and gave me the same unfriendly attitude, I told her. I said:
"I hope you don' t mind me saying so, but you have the most________voice. It's so clear, well spoken and sounds so________. "
I told her how she honestly had one of those voices that would be________for voice - overs（配音）, announcements or even radio.
Her face________, she smiled（the first time I had seen her do so）, and as I left and walked away, noticed her whole attitude________
The customer behind me received a totally different kind of________, a better one. And it was all because of what I did. Something so________!
There was a time when this sort of thing would have________me, or I'd have been too shy and awkward to say such a thing. Not now. Now I________!
Why?
Because I have the________. The power to completely change someone's day by something as simple as a few kind words.
And you have this power too. We all do.
1.A.exciting B.lovely C.common D.surprising
2.A.seat B.food C.order D.menu
3.A.impatient B.careful C.shy D.proud
4.A.understood B.noticed C.considered D.ignored
5.A.see B.look at C.get close to D.look for
6.A.smile B.listen C.talk D.respond
7.A.nothing B.something C.anything D.everything
8.A.knew B.invented C.proved D.remembered
9.A.face B.figure C.voice D.attitude
10.A.thank B.praise C.blame D.trust
11.A.amazing B.amusing C.funny D.reliable
12.A.difficult B.rough C.relaxing D.professional
13.A.perfect B.clear C.known D.normal
14.A.darkened B.fell C.lit up D.went pale
15.A.worsen B.change C.adjust D.recover
16.A.payment B.service C.understanding D.option
17.A.simple B.same C.uninteresting D.difficult
18.A.excited B.moved C.embarrassed D.touched
19.A.need B.may C.might D.must
20.A.power B.confidence C.ability D.passion
Tips for Confident Decision Making
Are you a good decision maker? Do you sit on the fence?1.If you’d like to be more content and confident with your decision making, then these four tips are just the things you need.
Do your “homework”
Make choices based on what is the most important to you.2.You may even want to speak to someone else who has been through this before. Then when you are ready, just decide.
You are in charge.
3.By blaming others you give your power away. Just believe you have made the right choice and take responsibility for the result. This will be a real encouragement to your self-confidence.
4.
It’s great to stick with your decisions. There are times however when you need to change your mind. Don’t worry about making a wrong choice. The good thing about being wrong is that you will know where to correct yourself and when to take action.
You’re going to make it.
Sometimes it is going to be hard to be persistent(坚持不懈). You know you are doing the right thing and it’s just taking so much time, effort, money and energy. After making bold choice, remember you have a reason why.5.Say to yourself out loud “No matter how hard it is, I’m going to make it.”
Decision making takes courage and there are many things you can do to decide more confidently. So don’t delay, you can start right now by deciding to make this new habit.
A.The more confident, the better decision.
B.This will mean you have to do a research and look at all theavailable options.
C.Whatever result you get, you can’t blame others.
D.Confident decision making is of great significance.
E.Or are you constantly changing your mind?
F.It’s OK to change your mind.
G.Remember you are taking yourself to the next level.
Reading instruction in the classroom is a key concern for all teachers and there are many ways to go about it. However, is our determination to achieve excellence in reading skills in our children killing their love and enjoyment of a good book?
In my work with parents, I am frequently asked the best ways to encourage reluctant readers to be engaged with books. Parents report that their children return home from school with no inclination to pick up a book and read.
Any eager reader will gladly talk about the joy with a good book to read away the hours on a cold, rainy afternoon. Reading a good book is one of life’s greatest pleasures. We need to share these experiences with our children in order to assist them in developing into strong readers. But the use of boring, mass-produced home reading texts in children’s early years at school can be seen as the beginning of this negative cycle.
As children progress through their schooling life, there are many other instances of learning reading skills that don’t help reading development. Frequently, teachers feel the pressure to give their students “just enough” in terms of reading strategies to be able to achieve the test, which leaves little time to focus on reading for pleasure.
Kelly Gallagher, a high school teacher, outlines the term “Readicide” in his book. He says it’s: the systematic killing of the love of reading, often worsened by foolish, boring practices found in schools.
Recent research shows that many teachers tend to follow the traditional literacy practices that they have experienced in their own education, which can often have negative intentions for their students.
While teaching children key concepts for analyzing and evaluating texts is important, the manner in which it is done and time that is spent on this can lead to unexpected results. Schools aren’t to blame when it comes to not arresting students’ lack of interest in reading, but they have an important role to play in fostering reading enjoyment.
1.What does the underlined word “inclination” mean?
A.Energy B.Task
C.Intention D.Requirement
2.What does the term “Readicide” refer to?
A.To develop reading habits B.To read for pleasure
C.To learn reading skills D.To kill a love for books
3.According to the text, teachers at school ______.
A.focus on teaching reading strategies
B.ignore key concepts for analyzing texts
C.are to blame for students’ poor reading
D.fail to follow the traditional reading practices
4.What might be suitable title for the text?
A.Reading books is to experience pleasure
B.Learning to love books is even more important
C.Teaching reading helps reluctant readers
D.Getting pleasure from books makes capable readers
Many of us are quick to blame（责备）others for how we feel: "He makes me so mad!" or "he really hurt my feelings. "But did someone really "make me angry" or are we feeling the anger in us getting kicked up in response to the way someone behaved towards us?
The difference between the two is in who the responsible party is for the way we feel. If we blame others for our feelings we will finally feel reasonable at whatever our retaliation（报复）my be, and we will explain that it was their fault, not ours. "They were driving me mad".
When we blame others for the way we feel we have in fact given power to others for the state of our emotional wellbeing（健康）. The truth is , no one controls our feelings but us. If we are finding that people in our lives really know how to "push our buttons（means make us angry）" then we are not doing a good enough job at protecting our "buttons." We are the ones leaving our buttons out in the open so that other people can "push them." Ultimately, the switch for our buttons is inside us - not on the outside.
While there are some things in life that are clearly out of our control , like the weather or a flight that's two hours late, how we act and respond to other people's behavior is not among them. Our responses to others are well within our control.
If someone is "making us" so mad , for example, that we get angry, we are not doing enough to learn about what drives our anger and how to properly cope with it. My suggestion is taking time before you get angry. and putting some work into taking an inventory（清单）of the past. An inventory can show you how much of your past experiences influence your feeling reactions in the current moment.
When we finally realize that so much of our present feelings and reactions are driven from within ourselves and our own past experiences, we will be ready to make the changes in our lives that will better secure our buttons so that they are no longer left out in pubic for everyone to push at will.
1.What result will appear if we blame others for our emotions（情感）?
A.We consider others to be correct.
B.We consider ourselves to be correct.
C.We consider we were driving ourselves mad.
D.We consider they were driving themselves mad.
2.What's the author' attitude towards feelings?
A.We should blame others for the way we feel.
B.We should enable others to control our feelings.
C.We should let others know our daily life clearly
D.We should control personal feelings ourselves.
3.According to the author, which can always be under our control?
A.Our own behavior. B.The delay of a flight
C.Other people' s feelings. D.The weather conditions.
4.Which proverb best suits the author' s advice in Paragraph 5?
A.A burden of one's choice is not felt. B.Think twice before acting.
C.A friend is easier lost than found. D.A good beginning is half done.
One morning more than thirty years ago, I entered the Track Kitchen, a restaurant where everyone from the humblest(卑微的)to the most powerful came for breakfast. I noticed an empty chair next to an elderly, unshaven man, who looked somewhat disheveled. He was wearing a worn-out hat and was alone. I asked if I might join him. He agreed quietly and I sat down to have my breakfast.
We cautiously began a conversation and spoke about a wide rang of things. We never introduced ourselves. I was concerned that he might have no money and not be able to afford something to eat. So as I rose to go back to the counter and buy a second cup of coffee, I asked,
“My I get you something ?”
“A coffee would be nice.”
Then I bought him a cup of coffee, We talked more , and he accepted another cup of coffee, Finally, I rose to leave, wished him well, and headed for the exit. At the door I met one of my friends. He asked,
“How did you get to know Mr. Galbreath?”
“Who?”
“The man you were sitting with. He is chairman of the Board of Churchill Downs.”
I could hardly believe it. I was buying, offering a free breakfast, and feeling pity for one of the world’s richest and most powerful men!
My few minutes with Mr. Galbreath changed my life. Now I try to treat everyone with respect, no matter who I think they are, and to meet another human being with kindness and sincerity.
1.What does the underlined word “disheveled” mean?
A.Unfriendly. B.Untidy. C.Gentle. D.Kind.
2.The author bought coffee for the old man because
A.he thought the old man was poor B.he wanted to start a conversation
C.he intended to show his politeness D.he would like to thank the old man
3.How did the author probably feel after he talked with his friend?
A.Proud. B.Pitiful. C.Surprised. D.Regretful
4.What is the message mainly expressed in the story?
A.We should learn to be generous. B.It is honorable to help those in need.
C.People in high positions are not like what we expect. D.We should avoid judging people by their appearances.
Technology makes listening to holiday music easier than ever. There are endless sources to help you find your favorite Christmas tunes and many other songs. People have explored how to listen to holiday music with high - tech devices.
Apple Music
This is the first year you can use Apple Music to listen to holiday songs. Apple Music has more than 30 million songs and is available in over 100 countries.
Tell voice assistant Siri to "play holiday music" to open the music program on your iPhone, iPad or Apple TV. Apple Music app is available in the Google Play store, but not with voice assistant.
For the first three months, you can use it for free. After that, users have to pay a subscription fee.
Googdle Play Music
Google Play Music is also in the holiday spirit. Go to the Google Play Music Holiday page and search for "holiday music. "
Google Play Music in available for free if you don’t mind the advertisements. If you do, buy a paid subscription（订阅费）to avoid them. Google Play Music offers more than 30 million songs from 58 countries.
Tune In Radio
Listen to radio stations with Tune In Radio. This is an online service and offers stations from all seven continents （七大洲）in the world, including Antarctica（南极洲）. Tune In Radio is available on your computer and is free to online user. In the United States, Britain and Canada, a paid subscription gives you more stations without advertisements.
1.What can we learn about Apple Music?
A.It is popular in over 200 countries. B.It is a new tool to listen to holiday music.
C.It can only be used for three month. D.It can only be used after the subscription
2.According to the passage, Google Play Music .
A.is favored by young people B.doesn't allow any advertisement（广告）
C.has the smallest number of songs D.can always be used for free
3.We can learn that Tune In Radio .
A.offers stations from around the world B.is available on our mobile device
C.have over 30 million songs D.in expensive in America and Canada
