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假定你是李华,你有一次不愉快的就餐经历,对餐厅的服务员态度非常不满意。于是你要给...

假定你是李华,你有一次不愉快的就餐经历,对餐厅的服务员态度非常不满意。于是你要给餐厅老板写一封投诉信。要点如下:

问题:牛肉面有苍蝇,服务员态度粗鲁。

要求:餐厅赔礼道歉。 提示词:牛肉面:beef noodles

注意:1.词数100左右。

2.可以适当增加细节,使行文流畅。

Dear Sir,

I am Li Hua, a regular customer in your restaurant.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,

Li Hua

 

Dear Sir, I am Li Hua, a regular customer in your restaurant. I feel bad to write to you at this moment but I am afraid that I have to make a complaint about the awful experience with your waiter. The reason for my dissatisfaction is that your waiter’s poor service and bad attitude. Last Saturday, when having beef noodles, I suddenlyfound two flies floating in the bowl, which disgusted me a lot . So I asked the waiter to change another dish. Instead of doing so, he just said in a rude manner that he was too busy to solve the problem. There is no doubt that such a way of treating customers is unacceptable. I’d really appreciate it if you could investigate the matter seriously, and more importantly , he must make a formal apology to me. Thank you for your consideration and I will be looking forward to your reply. Yours, Li Hua 【解析】 本篇书面表达属于应用文,要求考生给餐厅老板写一封投诉信,表达对就餐情况的不满意,以及要求餐厅赔礼道歉。 第一步:审题 体裁:应用文 时态:根据提示,时态应为一般过去时和一般将来时。 结构:总分法    总分法指把主题句作为总说,把支持句作为分说,并以这种方式安排所写内容。 要求:1.解释写信的目的 2.就餐时出现的问题: 1)牛肉面有苍蝇; 2)服务员态度粗鲁。 3.提出要求:要求餐厅赔礼道歉 第二步:列提纲 (重点词组) customer; restaurant; make a complaint about; Instead of; in a rude manner; There is no doubt that; investigate; make a formal apology to sb; look forward to. 第三步:连词成句 1. I feel bad to write to you at this moment but I am afraid that I have to make a complaint about the awful experience with your waiter. 2. The reason for my dissatisfaction is that your waiter’s poor service and bad attitude. 3. Last Saturday, when having beef noodles, I suddenly found two flies floating in the bowl, which disgusted me a lot. 4. Instead of doing so, he just said in a rude manner that he was too busy to solve the problem. 5. There is no doubt that such a way of treating customers is unacceptable. 6. I’d really appreciate it if you could investigate the matter seriously, and more importantly , he must make a formal apology to me. 7. Thank you for your consideration and I will be looking forward to your reply. 根据提示及关键词(组)进行遣词造句,注意主谓一致和时态问题。 第四步:连句成篇(衔接词) 1.表文章结构顺序:First of all, Firstly/First, Secondly/Second… And then, Finally, In the end, At last 2.表并列补充关系:What is more, Besides, Moreover, Furthermore, In addition As well as, not only…but (also), including, 3.表转折对比关系:However, On the contrary, but, Although+clause(从句), In spite of+n/doing,On the one hand…,On the other hand… Some…,while others…,as for, so…that… 4.表因果关系:Because, As, So, Thus, Therefore, As a result 连句成文,注意使用恰当的连词进行句子之间的衔接与过渡,书写一定要规范清晰, 第五步:润色修改
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