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听下面一段较长对话,回答以下小题。 1.Why does the woman m...

听下面一段较长对话,回答以下小题。

1.Why does the woman make the call?

A.TO get some after-sales service. B.To place an order. C.To make a complaint.

2.According to the woman, what is the problem?

A.She needs someone to teach her how to handle the bike.

B.There is something wrong with the LCD screen.

C.The store sent her a wrong model.

3.When will the technician help the woman?

A.10:00 a.m. on November 23rd.

B.2:00 p.m. on November 23rd.

C.C. 10:00 p.m. on December 8th.

 

1.A 2.B 3.B 【解析】 【原文】 M: Thank you for calling the Sports Center. May I help you? W: I bought a bike from your store last month, and I am having problems with it. I need to have it repaired. M: What seems to be the problem? W: Its LCD screen does not work. Nothing was on when I pushed the START button. M: What is your bike model? W: EX126. M: I can send a technician out to take a look at your bike. W: When can you send the technician? M: I have 2:00 p.m. on November 23rd available. Otherwise, the next time has to be 10:00 a.m. on December 8th. W: I’ll take November 23rd. M: OK. May I have your name, please? W: Lisa Sloan. S-L-O-A-N, Sloan. M: I need your address, please. W: 995 Silver Lake Street in Long Beach. M: OK, it’s all set. Is there anything else I can do for you today? W: No. Thank you for your help. M: You are welcome. Have a nice day!
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